No need to contact me. The paint damage the shop did to my bumper was not Taylor's fault. It's fixed now. I am reluctant to bring my car back to this dealership any time soon.
5/9/2024
Zuheir J. VERIFIED CUSTOMER
He was able to order a part for me and get placed as soon as possible also getting my tires replaced, and the vehicle is now great.
5/9/2024
Wanda H. VERIFIED CUSTOMER
Colin is so helpful, knowledgeable and efficient.. I have never been to a dealer that treat you like family..
5/9/2024
Daniel W. VERIFIED CUSTOMER
Carmella does a wonderful job and always has good follow up
5/9/2024
Paul D. VERIFIED CUSTOMER
I felt very well taken care of and had all my questions answered.
5/9/2024
David P. VERIFIED CUSTOMER
I was unhappy that it took 24 hours to change the battery. Then there was no car wash. Also unhappy that you wouldn’t stand by the battery.
5/9/2024
Frank S. VERIFIED CUSTOMER
Nice job, Colin!
5/9/2024
Sal M. VERIFIED CUSTOMER
Had a GREAT experience with Shane. He did exactly what I requested and was very timely on his follow up and update. Excellent Customer Professional Representation. Thanks for everything Shane.
5/9/2024
Tony M. VERIFIED CUSTOMER
It was a pleasure meeting Colin. He went above and beyond to make our service experience w my wife's BMW a very positive one. Thanks Colin. You did an awesome job and keeping us updated while car was in service. Definitely a 5 star experience!!!!
5/9/2024
Susan K. VERIFIED CUSTOMER
Great experience.
5/9/2024
Diana D. VERIFIED CUSTOMER
Nick was great, thanks.
5/9/2024
Ann I. VERIFIED CUSTOMER
She always makes things so much smoother for me, I have a busy schedule and she’s always able to meet my timely needs! I wouldn’t want to work with anyone else!
5/9/2024
Brandon T. VERIFIED CUSTOMER
Carmella was very personable, making her very easy to talk to. She was quick and efficient at handling all tasks needed on her end and was very knowledgeable, answering all questions that I had.
5/9/2024
Tim P. VERIFIED CUSTOMER
Nick was great, vehicle came back fine. But just not the “BMW” experience we are used to after 25 plus years of owning them. Loaner came out dripping wet so eventually covered in water spots, no fuel with only 57 miles in the tank. On our vehicle we had a Windshield with a large crack in it with no offer to arrange replacement…..just
Not up to par compared to North SDale or Chapman….not even close
5/9/2024
Whitney S. VERIFIED CUSTOMER
I’ve reached out to management already. From having an appointment and waiting to simply turn my car in to having false information from my representative about what I needed done, I am extremely disappointed. We have been shopping for a new car as my husband and I have both purchased from you in the last 2 years but will be looking elsewhere.
5/9/2024
Stanley F. VERIFIED CUSTOMER
Outstanding!
5/9/2024
Sean H. VERIFIED CUSTOMER
He works wonderful
5/9/2024
Steven S. VERIFIED CUSTOMER
This guy, Steve had a personality the rest of them act like they're high-and-mighty. But they forget they're working. They don't treat the customer very well. In many cases, after you buy the vehicle from this particular dealer. You're treated badly, but this gentleman who took care of me this time was sincere and he was on his a game.
5/9/2024
Linda F. VERIFIED CUSTOMER
Mike takes the time to answer all of my questions, and the customer service is excellent.
5/8/2024
Matthew R. VERIFIED CUSTOMER
You replaced my passenger side headlight, but made no attempt to adjust it to the proper height! It’s pointing at the sky… Do better next time.