Colin Ware is terrific and a credit to Arrowhead BMW???????? I am very glad he is my service rep
3/30/2025
Maria B. VERIFIED CUSTOMER
My BMW has needed several repairs over the past few months, which has been frustrating,7but Michael Abreu has made the experience much easier. He keeps me updated, helps with a loaner vehicle, and is always professional and helpful. I really appreciate his support and communication throughout the process.
3/30/2025
Nisha G. VERIFIED CUSTOMER
Taylor was the best!!! Had a great experience, definitely felt taken care of.
3/30/2025
Phillip T. VERIFIED CUSTOMER
Glad to have done it
3/30/2025
Debbie Z. VERIFIED CUSTOMER
Extremely satisfied with the service and with Troy.
3/30/2025
Cheng Yu. VERIFIED CUSTOMER
I’m very satisfied with him
3/30/2025
Lelia R. VERIFIED CUSTOMER
As usual Colin was a joy to work with. You should give him a raise. As an employer I know it's hard to find a great employee like him.
3/30/2025
Kenneth K. VERIFIED CUSTOMER
Talking with Cole
3/29/2025
Justin J. VERIFIED CUSTOMER
Shawn has always been fair and honest with me. And I trust the Tech Tre as well. When I arrived I was greeted by the staff and it feels like family. The arrowhead BMW will have my next purchase. So thank you to Shawn, Tre, and the staff for taking good care of my BMW.
3/29/2025
Derek A. VERIFIED CUSTOMER
Taylor is an exceptional BMW service advisor! From start to finish, they provided top-notch customer service, keeping me informed every step of the way. Their knowledge, professionalism, and attention to detail made my experience seamless and stress-free. Taylor truly goes above and beyond to ensure customer satisfaction. Highly recommend!
3/29/2025
Marie S. VERIFIED CUSTOMER
Mike is fantastic !!!!
One item I have is the 3% fee if I use my credit card for payment. We are at a luxury car dealership, any payment should be acceptable.
3/29/2025
Kulvinder S. VERIFIED CUSTOMER
Shawn was a great help like always and made the process smooth and understanding without any issues. I’m glad to have him as my advisor and I recommend him to anyone else I know who owns a BMW
3/29/2025
Howard M. VERIFIED CUSTOMER
I feel like I’m around my brothers when I’m at Arrow Head BMW I’ve always felt like family…
3/29/2025
Kim D. VERIFIED CUSTOMER
Great service! Thanks Shawn
3/29/2025
Anthony N. VERIFIED CUSTOMER
Colin is always on point. Wish I didn’t have to see him so much LOL
But he is a step above the rest
3/29/2025
Kathy S. VERIFIED CUSTOMER
He answered all of our questions about any issues we were having with the car
3/29/2025
David R. VERIFIED CUSTOMER
Colin did a great job. Very helpful.
3/29/2025
Mario V. VERIFIED CUSTOMER
Excellemt service
3/29/2025
Paul M. VERIFIED CUSTOMER
I recently had my car serviced by Carmella, and she was fantastic. Not only did she help me with my vehicle, but she also went above and beyond. She was knowledgeable, professional, and incredibly kind throughout the whole process. It's not every day you come across someone who genuinely cares about their customers like she does.