Jef was outstanding from the beginning. He kept us informed and was very transparent. Thank you!
6/1/2025
Joyce B. VERIFIED CUSTOMER
I understand one technician knowing the details of my car but when you have other staff playing on their phones they should at least see if one of the two spouses would like to leave why the other one waits.
6/1/2025
Theresa H. VERIFIED CUSTOMER
Yes
6/1/2025
Deepak S. VERIFIED CUSTOMER
Excellent care by Joe. Love seeing him. Best advisor I’ve ever worked with
6/1/2025
Eric N. VERIFIED CUSTOMER
Great work Colin!
6/1/2025
Anthony F. VERIFIED CUSTOMER
Excellent, Thanks!
6/1/2025
Anthony M. VERIFIED CUSTOMER
Taylor and Collin did an outstanding job like always, and this is why I trust my vehicles with you guys!
6/1/2025
Josephine G. VERIFIED CUSTOMER
My regular service advisor was out today and Troy was amazing! We have never met but he made you feel like he knew you for years. Troy was very professional, patient and thorough outlined all issues with my vehicle not once pressured to repair the issues. This makes me feel like I will come back to complete the work needed
6/1/2025
Carol H. VERIFIED CUSTOMER
Shane was so helpful, professional and did an excellent job on getting my vehicle serviced. He was available and answered my questions in a timely manner. His assistance as well as the mechanic’s was above and beyond. Thank you!! I will definitely return to Arrowhead BMW because of Shane and his mechanic.
6/1/2025
Jill H. VERIFIED CUSTOMER
Shane is always very helpful and really does a great job. Thank you.
I will be interested in upgrading my vehicle once the x5 model has their next remodel.
Thank you!
6/1/2025
Johanna N. VERIFIED CUSTOMER
Thank you so much Matt! Handled this issue like a pro and kept me happy in the process. Appreciate you!
6/1/2025
Darletta H. VERIFIED CUSTOMER
It was an absolute pleasure working with Colin!
6/1/2025
Godwin I. VERIFIED CUSTOMER
Very courteous and thoughtful
5/31/2025
Dorothy P. VERIFIED CUSTOMER
Austin is both knowledgeable and professional in his work. Excellent job!!
5/31/2025
Susan D. VERIFIED CUSTOMER
Mike was awesome! Great customer service and communication!
5/31/2025
Susan Y. VERIFIED CUSTOMER
Excellent customer service and wonderful communication!
5/31/2025
Amy R. VERIFIED CUSTOMER
Steve is the best! We’re always talking about his funny stories after we leave the shop. His knowledge of the BMW brand is second to none! He’s definitely a brand ambassador for BMW vehicles!
5/31/2025
Pablo T. VERIFIED CUSTOMER
Troy was such a big help and great for asking questions. Would recommend him with anybody who owns a bmw. Will for sure be asking for Troy again.