My car was delivered to my work place after I arrived at the shop and my car keys could not be found. Excellent customer service!
10/6/2025
Gabriel B. VERIFIED CUSTOMER
Taylor is the best in the business.
10/6/2025
Gabriel B. VERIFIED CUSTOMER
Taylor gooley goes up and above on customer service couldn’t be happier.
He needs to be promoted
10/6/2025
Michael P. VERIFIED CUSTOMER
Mike is Great and Super helpful he is super busy but still takes time to make sure you get Great service at a good cost
Thanks Mike
10/5/2025
Cloutier R. VERIFIED CUSTOMER
Price for such a small battery seems excessive. He is polite and considerate. Thanks
10/5/2025
Liz M. VERIFIED CUSTOMER
I was very satisfied with the service that I received from the BMW arrowhead today. Troy was wonderful and friendly and made sure that I understood everything that was going on with the car..
Everyone at the dealership was great and Mo was very friendly and professional. Everyone that worked there really went out of their way to make me feel special and I truly appreciated it.
10/5/2025
Chris S. VERIFIED CUSTOMER
Excellent job as always
10/5/2025
Anita S. VERIFIED CUSTOMER
Thank you Carmella for always going above and beyond as our advisor and in customer service.
10/5/2025
Troy Y. VERIFIED CUSTOMER
Upon arrival, I was warmly received. Mr. Mercer provided exceptional assistance, demonstrating expertise, professionalism, and attentiveness to my requirements. He not only addressed all my inquiries but also exceeded expectations. I wholeheartedly recommend this location to anyone considering a BMW purchase or service, as the service provided is of the highest caliber.
10/5/2025
Alex R. VERIFIED CUSTOMER
Once again Colin Ware took phenomenal care of me and my vehicle! He got my car in and out with no hassle!
10/5/2025
Max C. VERIFIED CUSTOMER
Great customer service. Everything was done in a timely manner. So professional and efficient. 10 out of 10 all the way around.
10/5/2025
Candace D. VERIFIED CUSTOMER
Alan Mendoza is so conscientious about my service and a very personable person. He has a lot of knowledge since he was a technician previous to his desk position. I can always trust his advice.
10/4/2025
Ann I. VERIFIED CUSTOMER
Carmella is amazing!!!! She truly gets the job done & in a timely matter. I wouldn’t ever trust anyone else with my car!
10/4/2025
Derrick B. VERIFIED CUSTOMER
George was Great professional and still has a way of making you feel like family. Arrowhead location is amazing great atmosphere location is clean friendly staff and they have multiple lounge areas if you want to relax, work or if you want to be in the middle of it all you can. I am happy I chose this location.
10/4/2025
Eric N. VERIFIED CUSTOMER
Carmella was fantastic. She always takes care of me.
10/4/2025
Janet S. VERIFIED CUSTOMER
Thank you for being very helpful, communicating with updates and overall great service.
10/4/2025
Kathryn V. VERIFIED CUSTOMER
Troy is by far one of the best service employees that have helped me over the last six years at arrowhead BMW
10/4/2025
Katare (. VERIFIED CUSTOMER
I am very satisfied.
10/4/2025
Grace C. VERIFIED CUSTOMER
Carmela was great ,
Really appreciate her as my service manager.
Every thing runs smoothly with Carmela in charge
10/4/2025
Kern H. VERIFIED CUSTOMER
Always a pleasure dealing with Taylor, he’s the best he makes sure I get the best service. Well recommend to anyone