Your dumb **** review and feedback bit is annoying. Your people are Great.
9/26/2023
Anita M. VERIFIED CUSTOMER
Anthony was very informative and timely in reaching out to me!
9/26/2023
Albert K. VERIFIED CUSTOMER
Antonio did a great job.
9/24/2023
Shanita B. VERIFIED CUSTOMER
The mechanics just need to clean their hands before touching inside surfaces of car. Thanks
9/24/2023
Joni C. VERIFIED CUSTOMER
I have always been pleased with the Volvo staff and srrvice!
9/24/2023
Charles S. VERIFIED CUSTOMER
Antonio was more than professional, we felt totally confident that he had our best interests in mind!
Have had a lot of service experiences over the years and across the country and quite frankly this was one of the smoothest service experiences that we have had!
Thanks,
Charlie and Vivian Shamel
9/24/2023
Mary A. VERIFIED CUSTOMER
Nobody called to update me about my car especially that they weren’t able to find out why my car engine turned off while stopped. No it wasn’t the auto off. Engine completely stopped and there was no gas or lights when I stepped on the gas. Had to find the hazard lights and placed the car in park then had to restart the car. Then on top of that I had to call around 5pm (drop off was at 0815) to find out if it was ready..surprise it was just getting out of the “car wash” I don’t feel very secure driving around in a car that randomly just stops running for no reason and no one can find out or do what I did google and per fellow XC60 drivers they have had similar experiences and was told it was the starter.
9/24/2023
Amy J. VERIFIED CUSTOMER
The staff was very friendly, and put up with my over protective Dad very well! Would recommend to others for sure!
9/24/2023
Magdalena M. VERIFIED CUSTOMER
Brian was able to squeeze me and my car in on a Saturday. He kept me to update on the progress of the vehicle and was able to get everything done in one day. Thank you.
9/23/2023
Daniel K. VERIFIED CUSTOMER
Ali is the best
9/22/2023
Isaac M. VERIFIED CUSTOMER
All Volvo's team are excellent. . Thank you very much to Antonio is a professional person! Thank you
9/22/2023
Oscar L. VERIFIED CUSTOMER
Jake is amazing!
9/22/2023
Deborah E. VERIFIED CUSTOMER
Our vehicle is on a lease
9/21/2023
Cheryl F. VERIFIED CUSTOMER
Antonio was great!
9/21/2023
Baard N. VERIFIED CUSTOMER
Excellent service. Communication was great, everyone representative was friendly, and the service was efficient. I loved the video inspection, and the service portal where I could accept and pay.
Definitely going to stick with Volvo Arrowhead for future service.
9/21/2023
Peggy H. VERIFIED CUSTOMER
Jake is a great customer service rep. Always dependable.
9/21/2023
Michael H. VERIFIED CUSTOMER
I wasn’t thrilled with the fact that I had to find my own ride when I dropped off my car. Also, my car wasn’t washed or vacuumed after or prior to service. I’m not sure if that is a regular thing, since this was my first time bringing in my car for service. Thanks.
9/21/2023
Donald J. VERIFIED CUSTOMER
The car was washed but not vacuumed and wiped inside. After having it for 5 days and for a $4000+ bill I expected better.
9/21/2023
Paul H. VERIFIED CUSTOMER
Love your dealership.
9/20/2023
Mark W. VERIFIED CUSTOMER
Excellent service and environment to wait for my vehicle