The entire process was very simple, smooth, and I felt appreciated as a customer. Honda of SB was kind enough to arrange UBER rides for drop off and pick up so I didn’t waste any time. It was a very nice experience.
8/19/2025
Geraldcarmen M. VERIFIED CUSTOMER
Sweet, called promptly & informed about car
8/19/2025
Darise D. VERIFIED CUSTOMER
Bonnie was wonderful and very helpful.
8/19/2025
Elizabeth P. VERIFIED CUSTOMER
No comments, it went great and Rogelio was very helpful
8/19/2025
Basilio C. VERIFIED CUSTOMER
Thank you ! Have a great day.
8/17/2025
Minnie R. VERIFIED CUSTOMER
Great service, very informative and helpful. Thanks!
8/17/2025
Chester W. VERIFIED CUSTOMER
Jason was exceptional. Very kind and attentive as was Louis.
8/17/2025
Kurt W. VERIFIED CUSTOMER
We had our Acura serviced three weeks prior to our most recent appointment. At that time, the Multi point inspection said everything was good. Car then has serious issues within three weeks. My service rep, Jason, said “oh well, they must have missed it.”
Had we had the proper information, we wouldn’t have put 2,000 dollars into a car just to have an additional $2,500 bill 3 weeks later. The correct information would have changed our decision as to whether we were keeping it or buying a new car.
We have been quite loyal to Honda/Acura. I drove a 1995 Accord until 2010 when I purchased a new RDX (which also lasted 15 years). But this level of service has shown me that I will be finding a new auto dealer.
8/16/2025
Mark S. VERIFIED CUSTOMER
Bonnie is efficient and courteous. Always keeps me informed.
8/16/2025
Patricia K. VERIFIED CUSTOMER
Bonnie provided excellent service
8/16/2025
Loretta B. VERIFIED CUSTOMER
My email- A car a month old should not have a battery failure- Tyler explained it was rare and it was replaced! Service was excellent and prompt!
8/16/2025
Merilee L. VERIFIED CUSTOMER
Luis Cerda did an exceptional job providing me with support, listening to my service needs, answering all of my questions, and arranging transport to the dealership. I had confidence that my car was in good hands with the service department with Luis as the point person for my car’s service needs.
8/16/2025
John B. VERIFIED CUSTOMER
Yes, Bonnie was excellent. Definitely a 10 out of 10.
8/16/2025
Mark R. VERIFIED CUSTOMER
Bonnie was very helpful. She went above and beyond her duties to help me. I appreciate you.
8/16/2025
Robert J. VERIFIED CUSTOMER
Luis stay in touch with me with the progress on my vehicle, very good customer service.
8/15/2025
Apw Automotive. VERIFIED CUSTOMER
She is the best!! I manage a fleet of Honda vehicles and I have been working with her for years.. Never any problems!!! I can always count on her to take care of all my vehicles needs.
8/15/2025
Paul M. VERIFIED CUSTOMER
Bonnie was outstanding, as always. 10 out of 10!
8/14/2025
Theresa T. VERIFIED CUSTOMER
I appreciate Bonnie Jimenez’s professionalism, honesty and personable manner. She is one of the main reasons I return to Honda of Santa Barbara for service to my two Honda vehicles. I have two other options I could use; but I choose to go to Bonnie.
8/14/2025
Ronald S. VERIFIED CUSTOMER
Looking forward to receiving the survey.
Bonnie was wonderful.
8/14/2025
Roland H. VERIFIED CUSTOMER
I thought the whole experience Bonnie was fastastic. She kept me appeased during the whole process, it was one of the best experience I had with service on many vehicle.
Roland H