I started taking my car to Honda after buying it from Carmax and everytime I take it I don’t want anyone else beside Bonnie that is how amazing she is. She has the greatest customer service I have ever been given and she always makes me feel like I can bring my car here without feeling stressed and always helps me if I have problems with my car and she is very clear about everything.
8/12/2021
Kebi H. VERIFIED CUSTOMER
I noticed a buzzing sound when I turned my AC on. They changed the cabin air filter today, so I believe something wasn’t put in right. Now I have to go back to have them look. It’s very inconvenient to have to go, leave my car and be careless for hours when I have 2 kids and 35 weeks pregnant.
8/12/2021
David B. VERIFIED CUSTOMER
The service took less time than I thought it would and cost less than quoted. Thats a good day!
8/11/2021
Beth M. VERIFIED CUSTOMER
Everyone was great and my experience was amazing
8/11/2021
Calvin R. VERIFIED CUSTOMER
Bonnie is a wonderful person to deal with. Excellent
8/11/2021
Amit K. VERIFIED CUSTOMER
Excellent thanks
8/11/2021
Nancy T. VERIFIED CUSTOMER
Carlos was very fast and knowledgeable. Thanks!
8/11/2021
Cassandra O. VERIFIED CUSTOMER
I called to ask if I needed an appointment for a key fob replacement and was informed I did not. That we should go to the service department and it will take 10 minutes. We had to come back and it took an hour and cost over 300 dollars. Bonnie was great!
8/11/2021
Don G. VERIFIED CUSTOMER
Excellent service-Thank You.
8/11/2021
Susan D. VERIFIED CUSTOMER
Bonnie is the one!
8/11/2021
Stephen L. VERIFIED CUSTOMER
She was excellent. Very helpful and polite.
Work was done when promised.
8/11/2021
Jennica H. VERIFIED CUSTOMER
The wait was long! I brought my car in around 8:15, and the service department was so busy that I didn't hear anything about my car until 4 hours later. I know they couldn't diagnose my car right away, because there were just too many cars needing service at the same time. If there is a way to shorten the time from drop off to pick up, that would be great.
8/11/2021
Gabriel R. VERIFIED CUSTOMER
I always love having Bonnie taking care of me whenever I show up. She always tells me exactly what I need to get done. If I only go there for oil changes, she’ll only charge me for oil changes which is always greatly appreciated. She is unmatched by any other service advisor I’ve ever worked with. I’m super happy whenever I see Bonnie, and so is my grandpa; since he introduced me to Bonnie. Thank you!
8/11/2021
Honna K. VERIFIED CUSTOMER
Great work.
8/10/2021
Barbara S. VERIFIED CUSTOMER
Fabulous service:
Efficient
Good communication
Timely
8/10/2021
Stephanie/Mike K. VERIFIED CUSTOMER
Excellent Service!!! Bonnie does an amazing job considering she is single staffed for much of her shift. She runs!!! Great Job Bonnie… you rock!!!
8/10/2021
Fernando R. VERIFIED CUSTOMER
Unfortunately I had to return due to a part not being put in properly, from the last visit. Bonnie, however was very helpful and understood my frustrations. Bonnie overall, was great with assisting me any concerns.
8/10/2021
Erin G. VERIFIED CUSTOMER
Carlos was so helpful. I usually see James Walton but he’s been out and Carlos was a great alternative. Just as helpful, friendly and knowledgeable. I will definitely use the service department at Honda again with Carlos.