Mike and his team have always been customercitentric and I am completely satisfied.
5/3/2023
Marie I. VERIFIED CUSTOMER
The service department at Alfa Romeo is exceptional. However the roadside assistance is not acceptable. I waited 5 hours on Sunday and 3 hours on Monday. Curtis and I believe his name was Justin were great once they got there.
5/3/2023
Amanda R. VERIFIED CUSTOMER
Very over priced oil change.
4/30/2023
Sabrina F. VERIFIED CUSTOMER
Great custumer service! Provided timely updates and accurate estimates. Much appreciated. Both Mike and Madelyn are awesome!!
4/29/2023
Nader S. VERIFIED CUSTOMER
Your service Center has been the best. Your team members are truly carefully picked. Mike and Madeline are very professional and accommodating. They are so friendly and prompt.
4/28/2023
James P. VERIFIED CUSTOMER
The driver was odd and rude
Please don’t send him again to me
Thanks
4/28/2023
Chantell S. VERIFIED CUSTOMER
As always your service was exceptional!!!!
4/14/2023
Melissa R. VERIFIED CUSTOMER
Disappointing made an appt drove 20 minutes and didnt have the part now I have to come back.
Not the Alfa experience I am use to.
4/11/2023
Angela R. VERIFIED CUSTOMER
Maddy or Madeline? who was in the front office and checked me in was excellent.
4/5/2023
Harold L. VERIFIED CUSTOMER
Perfect customer service. From the tow to my customer service person you guys were great. Thank you
3/29/2023
Peter E. VERIFIED CUSTOMER
Professional and quick
3/27/2023
Joseph M. VERIFIED CUSTOMER
Service was great.
3/27/2023
Hannah K. VERIFIED CUSTOMER
Absolutely Phenomenal Customer Service!!!!
3/25/2023
Ryan M. VERIFIED CUSTOMER
The service dept got me in a 30 mins earlier which was awesome. I was able to work and make some work calls in the guest office without any loud chatter from employees that used to gathered in the lobby. All the employees were friendly and actually said hello which is lacking in todays customer service. This Alfa dealership appears to be run very well. Also liked the online service discount coupons. Some of my high end clients have exotic car rallys and the rally ends with a catered lunch at the dealership. Alfa of St. Pete could sponsor an Alfa rally from st pete to tampa and back to the dealership and you would get your target clientele at your dealership with lunch provided.
3/25/2023
Stellantis F. VERIFIED CUSTOMER
My tire was replaced quickly. Very satisfied, thank you.
3/24/2023
Bonnie H. VERIFIED CUSTOMER
Always excellent service! She is amazing Sorry I missed this link!
3/24/2023
Tom F. VERIFIED CUSTOMER
Madalyn was outstanding! Kept me up to date on progress and made me feel like family. She’s smart, cordial and a true professional and I’ll never go anywhere else for service!!
3/23/2023
Afolabi S. VERIFIED CUSTOMER
Fantastic service!
3/18/2023
Frank Z. VERIFIED CUSTOMER
Mike and Madeleine are very responsive, courteous and professional. Great to accommodate our loaner request and prompt service and real time communication by service team was also excellent. Thank you!
PS- you have the cleanest sparkling service garage and we love that!!! ????
3/18/2023
Anthony G. VERIFIED CUSTOMER
Madalyn and Mike are the best. I was kept up to date throughout the service and was provided a loaner. Top notch service