Every time I bring my vehicle in for service Mr. Robert Snipe is always polite and customer friendly. I am completely satisfied with my service experience.
7/22/2022
Darnell B. VERIFIED CUSTOMER
I'm satisfied with the work that was done.
7/21/2022
Armon C. VERIFIED CUSTOMER
I received excellent service as always.
Thank you
7/20/2022
Antowin W. VERIFIED CUSTOMER
Yes kobe customer service was wonderful
7/16/2022
Ryan S. VERIFIED CUSTOMER
Kobe is extremely professional and helpful. Wouldnt take my Jaguar anywhere else!
7/15/2022
Jerome D. VERIFIED CUSTOMER
You’re welcome!
7/15/2022
Mary P. VERIFIED CUSTOMER
They were awesome
7/13/2022
Gerunda B. VERIFIED CUSTOMER
Everyone in the Service Dept I have come in contact with have been absolutely great! Thank you!
7/12/2022
Tykari M. VERIFIED CUSTOMER
My car was there for 2 weeks, for relatively minor service, no one answers the phone in the service department, they seem to prefer responding via text after you call and leave several messages . Diagnostic took almost a week. And I was threatened to not have my car released to me until the extended warranty company paid…the warranty I purchased from the Land Rover dealership when I purchased the car. When I finally was able to pick it up, the car was released to me with electrical panels disassembled. Worst service experience I’ve ever had.
7/9/2022
Manall A. VERIFIED CUSTOMER
Thank you
7/9/2022
Jonathan K. VERIFIED CUSTOMER
Keep up the good work
7/8/2022
Roxanne R. VERIFIED CUSTOMER
Kobe's customer service continues to improve.He provided an accurate assessment of the time and cost for the work required. Kobe has a pleasant and professional demeanor.
7/3/2022
Milagros T. VERIFIED CUSTOMER
Hi! We had our regular car service maintenance today 10am 7/2/22 for our Velar Range Rover 2020. We brought in the car for regular check up in a good condition but when we picked up the car after it was checked, it was a mess engine light is on and aircondition is not functioning. We we're disappointed that it took 40-45 mins to wait to get Kobe Easely ( service advisor) to get to the phone to tell him the situation. We brought the car back to the service and we're very glad that he was able to put it back. We are still thankful though it was not a so good experience. We also want to apologize to Kobe for the complaints which i hope he understands.
Thank you
Ray & Milagros T
7/3/2022
Robin E. VERIFIED CUSTOMER
Very professional. Great communication and keeping me informed. Fabulous experience.
7/3/2022
Lisa D. VERIFIED CUSTOMER
Great service. Rough start with this dealership but Robert has made my experience pleasurable.
6/30/2022
Cedric M. VERIFIED CUSTOMER
Awesome Service
6/30/2022
Andre S. VERIFIED CUSTOMER
I have been working with Mr.Snipe for more than a year. His professionalism and knowledge about the brand are two reasons why I continue to have my vehicle serviced at Land Rover Orland Park.
6/29/2022
Charles W. VERIFIED CUSTOMER
Everything went as expected.
6/29/2022
Lisa E. VERIFIED CUSTOMER
Robert was very professional and gave excellent customer service
6/28/2022
Ramona H. VERIFIED CUSTOMER
Awesome,awesome awesome. This young man should train the entire staff! Superb customer service skills, cream of the crop! He really provides an excellent customer experience, I only want him to be my service representative! Michael Macias I codefinitely a keeper and model example for entire staff. Hope he fast tracks to a management position.