rear break make noise I told him to check but he send me report good condition but actually not that means he never check properly
4/28/2023
Angela H. VERIFIED CUSTOMER
Thank you for your excellent service Javier Rivera. It really makes a difference with the experience.
4/26/2023
Sherry C. VERIFIED CUSTOMER
Billy was very helpful… he kept me completely aware of everything that was happening with my vehicle. I highly recommend Billy to be of service to other customers. I left Land Rover today very satisfied. Great Work Team!
4/26/2023
Neal C. VERIFIED CUSTOMER
Keep me informed on all the Service progress. In regarding my Land Rover LR-3 on the service that was being done to the truck. As a customer, I really appreciate that.
4/22/2023
Mae S. VERIFIED CUSTOMER
Service excellent!
4/18/2023
Michael M. VERIFIED CUSTOMER
The service manager this time was unbelievable tentative and accommodate me in big scale
4/18/2023
Billy W. VERIFIED CUSTOMER
After three days of the vehicle being in service , I picked up my vehicle this evening and driving it away for several blocks realized that thick smoke was coming from the mufflers and had to return it to be looked at. I spoke with Mr Townsend , the evening manager regarding the matter.
I originally broke vehicle in for a recall service and an inspection that resulted in a bill totaling over Three thousand dollars.
Olive 45 to 60 minutes away from your sales / service office. My spouse annd I anre retired and have been a loyal customer for literally several years.
Please re-examine the vehicle and advise. Also, please consider reimbursing me for this inconvenience.
Thank you for your consideration.
Billy W
4/14/2023
Kesha M. VERIFIED CUSTOMER
I was completely satisfied, Billy took care of my vehicle, his service was friendly as well as efficient. The car wash was much appreciated.
Thanks
4/14/2023
Lorena L. VERIFIED CUSTOMER
Exceptional service!! Very pleased!
4/12/2023
George L. VERIFIED CUSTOMER
Javier was most attentive and concerned for my time constraints. He returned my call as promised, and made sure that my specific request were honored. He is a class act and a true professional
. I will always ask for my service needs to be handled by Javier Rivera.
G. Lofton
4/11/2023
Fredgena M. VERIFIED CUSTOMER
He was very knowledgeable and courteous definitely will come back again
4/11/2023
Attia C. VERIFIED CUSTOMER
I was told it will take about 1.5 hours. I was there well over 3 hours. I had to go to work. Had I known originally it was going to take that long I would have planned accordingly. I went to find someone to see how much longer & I spoke with Javier & he was apologetic. I just wish I had known it would take over 3 hours. I decided to come here because it’s closer to my house. I usually go to Howard Orloff. They are pretty clear with what to expect with respect to cost & service time needed.
4/11/2023
Lenita R. VERIFIED CUSTOMER
Thank you for your courtesy service.
4/6/2023
Derreck J. VERIFIED CUSTOMER
Ms. Miller was awesome and communicated very well about my car and any other questions I had adding additional information that I didn’t know and also help me a great bit.
4/5/2023
Latasha R. VERIFIED CUSTOMER
Jahia was extremely helpful. Very kind, polite, and knowledgeable.
4/5/2023
Keith T. VERIFIED CUSTOMER
Satisfied customer
4/1/2023
Ian K. VERIFIED CUSTOMER
Jahia was excellent. Positive attitude. Great customer experience!
4/1/2023
Danielle C. VERIFIED CUSTOMER
Jahia was really nice and sweet. She was very informative and a great help with understanding what my needs were.
4/1/2023
Antonietta G. VERIFIED CUSTOMER
Thanks for kept your word and have my car ready to pick it up by the time you told me. AG
3/29/2023
Sunil N. VERIFIED CUSTOMER
Excellent customer service skills. Was pleasant and informative. Not pushy. Will continue to service my car and plan to buy my next car with at this dealer