Came there to get a update on my security system and was told they did not have the software needed. So now I have to wait for who knows how long before I can have security update.
3/3/2023
Ahmad B. VERIFIED CUSTOMER
I was very satisfied by the excellent service done to my Kia Telluride by Mr. Mitchell Jones and the his professional explanation to the questions which were asked by me.
3/2/2023
Lydia U. VERIFIED CUSTOMER
I was truly satisfied with the help Michael gave me. I had a unique request, to see the underside of my Kia to know what my catalytic converter looked like. That way, I can spray paint it and etch my VIN# on it later. He was very helpful and took the time from his busy schedule to help me. I received quite the education. The guys were very patient with me and didn’t mind me bugging them with questions. Thank you for such a helpful group of people on your team.
3/2/2023
Phyllis M. VERIFIED CUSTOMER
Mitchell was very helpful and professional
3/1/2023
Arlene R. VERIFIED CUSTOMER
I was very displeased that I was asked to pay for a recall
3/1/2023
Teri M. VERIFIED CUSTOMER
Rebecca is the BEST.
Teri
3/1/2023
Kandyce K. VERIFIED CUSTOMER
Michael Cooksey was a great advisor. He reached out regularly and kept me in the loop. When things weren’t panning out he got to the bottom of it. Kia Orland Hill overall handled my car well.
3/1/2023
Carol O. VERIFIED CUSTOMER
Bruno was polite and courteous and answered all my questions
3/1/2023
Deanna V. VERIFIED CUSTOMER
There were several things that disappointed me with service that was provided and it was not all on Bruno. Too much to type and I don't believe anyone will follow up with me so I won't even bother waste my time typing it.
2/28/2023
Andrea A. VERIFIED CUSTOMER
When I arrived home and parked my telluride the recall that was supposed to be fixed wasn’t the same parking sensor is blocked popes up on my dashboard have too bring it back to the dealer on Wednesday
2/26/2023
Ian M. VERIFIED CUSTOMER
Didn’t offer to wash my vehicle. It would have been nice, especially after a$400+ service
2/26/2023
Mitchell E. VERIFIED CUSTOMER
Bruno communicated well and did an excellent job!
2/26/2023
Kimberly F. VERIFIED CUSTOMER
My experience was great
2/26/2023
Georgia R. VERIFIED CUSTOMER
Mitchell was wonderful help. We always felt heard, respected and understood. His promptness, kindness and efficiencies are an asset to your organization. We hope you give him due praise and we welcome working with him again.
2/25/2023
Michael C. VERIFIED CUSTOMER
Really impressed..!
2/25/2023
Michael S. VERIFIED CUSTOMER
She is a very good customer service representative. She has a great attitude. She is very professional.