I have been a loyal customer of Orland Kia for over 6 six years. The service and treatment I received today, Dec 29th, was deplorable.
12/30/2023
Joyce J. VERIFIED CUSTOMER
Satisfied with job.
12/30/2023
Sheri J. VERIFIED CUSTOMER
Oil change was requested
12/29/2023
Karen J. VERIFIED CUSTOMER
Very satisfied good service
12/29/2023
Janet L. VERIFIED CUSTOMER
Thanks
12/29/2023
Judy Z. VERIFIED CUSTOMER
Mr. Joey Hernandez did an excellent job of checking my vecicle and giving me a detailed evaluation of work needed on my vechicle. Kept me informed during the work being done
Excellent job!! Excellent service!
12/29/2023
Adam C. VERIFIED CUSTOMER
Very efficient and thorough service. Thank you for your help today
12/28/2023
Brigit F. VERIFIED CUSTOMER
The scheduling dept. Has no idea what they are doing. I was told all 3 recalls would be fixed abd when I arrived I was told only 1. The part for one of the recalls was never ordered even tho they had my vin #. I took off work for this. The gentlemen who checked me in was so kind and understanding but the scheduling department has literally no idea what is going on and now that has affected my paycheck so I'm pretty upset.
12/28/2023
David P. VERIFIED CUSTOMER
I’m upset with Kia as a company. For so many cars being easily stolen. It was terrible that I had to wait 2 months to get my car back. I realize that this is a KIA corporate problem. International KIA rarely answered the phone. It was not a great experience. I was finally able to text Amanda after a month. My car seems fine and it looks like my mechanic Joey did a good job. So I have no complaints with Joey. I won’t be getting another KIA again.
12/28/2023
Jaime K. VERIFIED CUSTOMER
Service seemed fine, the gentleman I spoke with initially was kind, oil change was very pricey, I had to ask about the courtesy check and if there were any issues. Didn't get my cc back so I had to drive back again to get it (partly my fault for not realizing, but an inconvenience all the same).
12/27/2023
Adam L. VERIFIED CUSTOMER
Great service as always
12/27/2023
Anthony P. VERIFIED CUSTOMER
Joey was fantastic
12/27/2023
Mary J. VERIFIED CUSTOMER
Delivered what was promised ????
12/27/2023
Tomas K. VERIFIED CUSTOMER
None
12/27/2023
Michael R. VERIFIED CUSTOMER
Professional, courteous, and helpful
12/24/2023
Alice L. VERIFIED CUSTOMER
The work was done on time
12/23/2023
Charlene B. VERIFIED CUSTOMER
Do not like the fact that I had to pay to top off oil, especially since I hav my car service there
The service person Steven is great explain everything to me. I am very disappointed in Kia International rules also will never purchase another Kia car. To many problems
12/23/2023
Amy S. VERIFIED CUSTOMER
Kind Professional.
12/23/2023
Marc H. VERIFIED CUSTOMER
Knowledgeable and polite answered all my questions.
12/22/2023
Hubert B. VERIFIED CUSTOMER
Everything went well.
International Kia is a good dealership.
Everyone is kind and cordial.
Thank you for your service.
Herbert Berrien