Noel is very professional. Listens to the customer and efficient in taking care of the car problems. Great customer service!
7/3/2026
Journey M. VERIFIED CUSTOMER
Jeff was super helpful and made sure I stayed informed on the service work and anything that needed to be done.
7/3/2026
Yael G. VERIFIED CUSTOMER
Not sure my comment went through. I am very disappointed in Toyota service I feel that you tried to scam me and charge me way too much money for the work that you offered to do. I took it to an outside person who charged me a third of what your estimate was. He did a fantastic job for a third of a cost take a look at yourselves
7/3/2026
Audwin C. VERIFIED CUSTOMER
Jeffrey was totally professional and very knowledgeable of what had to be done. I was satisfied with the results.
7/2/2026
Marufu B. VERIFIED CUSTOMER
The staff is caring
7/2/2026
Pablo A. VERIFIED CUSTOMER
I did NOT have the sticker that marked the next time I will need to bring my car for the next oil change. One goes to Toyota and pays top price expecting to get treated accordingly as a customer. And yet one leaves paying top price not being treated accordingly with factors missing or incomplete. NOT the proper standards I have received in the past. And still need that sticker to be applied to the top left side of the inside of my front car window to remind me when the next oil change is due. I feel like I was not treated like a paying customer deserves to be treated by a Toyota Car Dealership. I don't know if I will return again.
7/2/2026
Shareen A. VERIFIED CUSTOMER
Service Advisor Noel was very helpful with my RAV4 being serviced.
Good customer service and friendly staff. Very satisfied with service
7/2/2026
Luisa M. VERIFIED CUSTOMER
Noel Orozco is always very professional with us. He always resolves our concerns. He explains every time what the car needs and why it needs it. Thank you Toyota for having professional people working for you.
7/2/2026
Sridha H. VERIFIED CUSTOMER
My father took my car to get serviced and waited nearly 5 hours. That is unacceptable.
7/2/2026
Chaz T. VERIFIED CUSTOMER
Thank you for Robert your sales rep very great and professional employee you guys
7/2/2026
Reina M. VERIFIED CUSTOMER
He was professional, amicable, knowledgeable. There was a level of personable demeanor that I appreciated. Very approachable.
7/2/2026
John C. VERIFIED CUSTOMER
Thorough and professional
7/1/2026
Greg T. VERIFIED CUSTOMER
You returned my suv with a scratch on it and the interior was a mess
7/1/2026
Aleta G. VERIFIED CUSTOMER
I like everyone who worked on my car
7/1/2026
Kayla L. VERIFIED CUSTOMER
Aaron is great! He always takes good care of me
7/1/2026
Vivek M. VERIFIED CUSTOMER
Robert seemed to be new. So I did not get any call about status. Otherwise he seems like a friendly person
7/1/2026
Gaston G. VERIFIED CUSTOMER
Made my appt at 715 am didn’t get my car back till 1045 just for a smog check and rotate the tires and I was told I was going to get a gift card and never received it …..
7/1/2026
Walt R. VERIFIED CUSTOMER
Coordinator told me they had availability all day. Made an appointment. Was told it would take about an hour. Was waiting at the dealership for 2.5 hours. Did not receive any updates until I asked multiple times. Support person was gone for an extended period of time without being available or providing an update.
7/1/2026
John R. VERIFIED CUSTOMER
Shirley was great. Stop bothering me with texts. They are very annoying and they leave a bad with me towards Northridge Toyota.