Service Advisor Katy is the best. She listened and understood my needs, was kind and had my vehicle ready in a timely manner. Also I am happy with the quality of the work done by the technican.
2/4/2024
Edwin L. VERIFIED CUSTOMER
Then you
2/4/2024
Raymond D. VERIFIED CUSTOMER
Mr. Glenn Deitsch is very nice and professional. He provided a great service.
2/4/2024
Maria M. VERIFIED CUSTOMER
Everyone was very professional and helpful.
2/4/2024
Fred R. VERIFIED CUSTOMER
Everything went very well. We were given a ride via Uber to a restaurant and were picked up right when the car was ready. Just great!
Thank you.
2/4/2024
Michelle G. VERIFIED CUSTOMER
I took my car in for maintenance at 9am never received phone call regarding status I called at 3pm to check in it was told Anthony was away from his desk and would call me back. Never received a call I call back at 430 service dept is now closed until Monday UNACCEPTABLE
2/4/2024
Andy A. VERIFIED CUSTOMER
Heidi was amazing made my first appointment very easy and smooth !! 5 stars all around
2/4/2024
Mallelis C. VERIFIED CUSTOMER
I never went to Toyota on Thursday. They are committing fraud who is using my account??
2/3/2024
Fred J. VERIFIED CUSTOMER
Katy was very helpful I appreciate her.
2/3/2024
Philip V. VERIFIED CUSTOMER
Service advisor was very good
Overall experience was very good ????
2/3/2024
Elisa M. VERIFIED CUSTOMER
Mustafa Nessari was amazing! He kept me up to date on everything. Mustafa was friendly, patient and knowledgeable. Definitely an asset to your team. He even helped me chase down my tow truck. Thank you for all your hard work.
2/3/2024
Doris Z. VERIFIED CUSTOMER
She was a very kind person
2/3/2024
Kenneth B. VERIFIED CUSTOMER
Thanks Anthony is on the money with his job
2/3/2024
Danilo C. VERIFIED CUSTOMER
Very satisfied for the services they did to my car
2/3/2024
Shawna S. VERIFIED CUSTOMER
Two years in a row I brought my car in with a specific problem and two years in a row I have left with the problem unsolved.
2/3/2024
Vadim L. VERIFIED CUSTOMER
This dealership is my go-to for all my Toyota needs. They never try to upsell me unneeded work. Anything they recommend, they show me photos and explain exactly why they recommend what they do. The work is always done very quickly and the repairs are done well.
My Prius has almost 300k miles and runs like it did brand new. We are a Toyota family and I recommend Northridge Toyota to all my friends and family. Thanks.
2/3/2024
Michael F. VERIFIED CUSTOMER
Anthony was professional and friendly.
2/3/2024
Jeff C. VERIFIED CUSTOMER
Peter was great
2/3/2024
Crystal R. VERIFIED CUSTOMER
After experiencing exceptional customer service at Toyota Northridge I am compelled to return for future car servicing needs. From the friendly and accommodating staff (Jeffery) to the thorough and efficient work of the technician, every aspect of my visit exceeded my expectations. The offer of an Uber ride during the service further emphasized their commitment to customer satisfaction. I wholeheartedly recommend Toyota Northridge to anyone seeking top-notch car servicing.