One of the best service advisor ! I’m so grateful that she took her time to check the history of my car and made sure that my car is up-to-date with maintenance.
3/26/2024
Marina Z. VERIFIED CUSTOMER
Manfred was very nice. He was very good at his job and i would recommend him to my friends.
3/24/2024
Jose S. VERIFIED CUSTOMER
Katy was very helpful and explained everything I had to to on my car very patiently. Unlike other places :)
3/24/2024
Leticia L. VERIFIED CUSTOMER
Thank you Mustafa, your help is greatly appreciated
3/24/2024
Justin V. VERIFIED CUSTOMER
Mustafa is always a delight and treats me with great customer service and always goes out of his way to make me happy
3/24/2024
Carol R. VERIFIED CUSTOMER
Peter was terrific to work with as my service advisor!!
My only minor suggestion would be if he offered any promos or discounts when I asked instead of having to find it myself as I was waiting for my service to be completed. I would not mention this on the corporate survey I will receive- just feedback for even better customer satisfaction in the future. The discount was especially needed as the work orders was about $200 more than expected. Thank you for the opportunity to provide feedback.
3/23/2024
Roberta T. VERIFIED CUSTOMER
Mustafa was great and very efficient. My car was repaired in a timely manner, and I was very satisfied… As always!
3/23/2024
Willy S. VERIFIED CUSTOMER
Jeffrey was very helpful & knowledgeable
3/23/2024
Ngan L. VERIFIED CUSTOMER
She was the best
3/23/2024
John M. VERIFIED CUSTOMER
The purchase experience at NT was poor, but because of Noel’s excellent customer service , he is the only one I will deal with for service on my Toyota . He ranks a 10 out of 10 for me .
3/23/2024
Steven L. VERIFIED CUSTOMER
Anthony with my guy. I've been using it for years. It keeps me informed of everything.He is the best
3/23/2024
Victor R. VERIFIED CUSTOMER
The best service
3/23/2024
Marissa E. VERIFIED CUSTOMER
Mustafa was helpful and did a thorough review and listen to my concerns.
Great job!
3/23/2024
Jose E. VERIFIED CUSTOMER
Glenn was the best! He explained all the services and offered some not needed. He was never pushy on other services which was great. He kept me updated while I waited for my car to be done. Overall great experience!
3/22/2024
Ladeanna H. VERIFIED CUSTOMER
Peter was very kind and knowledgeable about the service and repairs that needs to be done to my car. I appreciate good customer service and I must say over the past past 20 years I have dealt with Toyota Dealership’s Northridge Toyota is definitely the best by far.
3/22/2024
Philip G. VERIFIED CUSTOMER
For me trust is the most important part and Glenn provided it my truck is my baby thanks
3/22/2024
Viviana V. VERIFIED CUSTOMER
Heidi is great , she is a wonderful person . She is a great example of excepcional customer service ! You are doing a great job Heidi thanks for all your help today !