Yes, Todd is the reason we continue to come to Toyota Goleta. Todd is very thorough, communicative and polite in getting the job done!
You have a good man representing Toyota.
Chip
10/7/2024
Todd E. VERIFIED CUSTOMER
Very poor communication and customer service. I love the car, but it’s not a good experience. Even the day of when I went to pick it up dealership tried to change the agreement said they made an exception for me even though it was already signed. Just insulting. After the fact, I left three or four messages and emails for Tom and Mike Florez and not one callback. I had some questions about the car. That seemed to care. Your whole dealership was Angel. I’m still in disbelief that I got hung up on my Beni and I was never an apology just Terrible and unacceptable
10/6/2024
Ann D. VERIFIED CUSTOMER
Pablo was so present & kind. He was covering a lot of bases, as the staff seemed quite small. But he was all in, and very helpful! It was a pleasure working with him. Thank you Pablo!!
10/6/2024
Tamara M. VERIFIED CUSTOMER
Robert was very helpful. Thank you!
10/6/2024
Miki S. VERIFIED CUSTOMER
Very pleasant young man. Everything was done within the time frame he indicated.
10/6/2024
Eric D. VERIFIED CUSTOMER
Excellent work, and he kept me up to date with the progress.
10/6/2024
Jesus M. VERIFIED CUSTOMER
Pablo is a really good
He attended to mi with respect , friendly and response all my Questions
10/6/2024
Adam S. VERIFIED CUSTOMER
Rick was easy to work with, responsive and got the job done.
10/5/2024
Christina C. VERIFIED CUSTOMER
Very good customer service Tod is very nice.
But I think there were many cars waiting to be attended and that caused them to take a long time. 4 hours of waiting is a lot especially when the coffee is bad ????
Either way my car feels great. Thank you very much
10/5/2024
Armando R. VERIFIED CUSTOMER
Rachel always provides the most professional customer service, on time completion and immediate correspondence to any changes or needs to my vehicle
10/5/2024
Susan D. VERIFIED CUSTOMER
Pablo was very supportive and very helpful!
10/5/2024
Sage K. VERIFIED CUSTOMER
Tod is great! Thank you
10/5/2024
Ronald S. VERIFIED CUSTOMER
Rachel Exceeded my expectations as she has in the past.
10/4/2024
**** E. VERIFIED CUSTOMER
Alex the best always.
10/4/2024
Chloe B. VERIFIED CUSTOMER
Alex was great! He answered all my questions, was kind, and even remembered that I was moving so that getting my car done quickly was a big priority. Thanks for your help :)
10/4/2024
Terry G. VERIFIED CUSTOMER
Great staff, easy to work with and took good care of my car, but really pricey!
10/4/2024
Daniel M. VERIFIED CUSTOMER
We have had good service and Rick answered our questions. Thank you.
10/4/2024
Janice H. VERIFIED CUSTOMER
Very satisfied with the service. Robert Anderson was very pleasant, answered all my questions, and took my phone call because I had a couple of questions I needed clarification on, and he explained everything very well to me
10/4/2024
Naomi B. VERIFIED CUSTOMER
Pablo Vences was very personable and polite. Enjoyed interacting with him.