Thank you so much for the job done to my car.
Carl
12/20/2022
Dana R. VERIFIED CUSTOMER
Excellent
12/20/2022
Rowena N. VERIFIED CUSTOMER
Thank you for being Friendly and Excellent customer service!
12/20/2022
Vijay S. VERIFIED CUSTOMER
Austin service was excellent and kept me updated on the charges.
12/18/2022
Nathan V. VERIFIED CUSTOMER
I bought a brand new car with the latest and greatest infotainment system and it doesn’t work properly and your answer is… We can’t do anything about it. I’m shocked at how bad the system is and will never buy another Honda. I’ve brought it in twice and tried to get some kind of fix. This time he printed out a tech forum comment board. Not his fault but this is not a fix and the system remains unstable for first 5-10 min every startup. .
12/18/2022
Margret R. VERIFIED CUSTOMER
It was recommended that I change my brake fluid and transmission fluid. One of them was due at 20K which was 10K miles ago so I am wondering why it wasn’t mentioned when I went in for maintenance before. Was I under 20K the last time I went in? I personally don’t recall, so if I’m wrong I’m sorry. This has nothing to do with the gentleman who assisted me today; he was very nice.
12/18/2022
Nancy G. VERIFIED CUSTOMER
Great service, came in for an oil change and they found all my fluid levels were off and I had a nail in my tire. All fixed, I can drive with confidence! Nancy G
12/18/2022
Jeff K. VERIFIED CUSTOMER
Courteous and efficient
12/18/2022
My T. VERIFIED CUSTOMER
Thank you Jorden for the communication around my issue.
12/18/2022
Suzanne C. VERIFIED CUSTOMER
Thak you Tom!
12/17/2022
Janie G. VERIFIED CUSTOMER
Tyler George did an excellent job keeping me in the loop about the status of my vehicle, and calling about the parts that were on backorder in order to get my vehicle fixed sooner then expected. I appreciate all his hard work!
12/17/2022
Laura P. VERIFIED CUSTOMER
I am very satisfied with my service representative Tru. Not happy with the increase in parts and service costs. Also felt the service of my car could have been left in a little more neat and tidy condition (like in the old days) rather than kind of messy with items strewn around. I was happy to find that my vehicle is driving better so far and appears improved with the service.
12/17/2022
William J. VERIFIED CUSTOMER
Unbelievable positive experience. Everything went well with no issues. Thank you Tyler.
12/17/2022
Kristina B. VERIFIED CUSTOMER
The representative, I believe his name is Tyler was friendly, made me laugh (and I made him laugh as well), kept me up to date and explained my next steps.
12/16/2022
Thomas K. VERIFIED CUSTOMER
Efficient and as expected from Honda and Tonkin.
12/16/2022
Charlotte S. VERIFIED CUSTOMER
Thank you trudy
12/16/2022
Deborah M. VERIFIED CUSTOMER
Excellent service from start to finish !
12/16/2022
Kathy W. VERIFIED CUSTOMER
Austin was awesome. Very knowledgeable about service issues, took extra time to thoroughly explain the service issues, and was very personable and authentic. I really appreciated his customer service.
12/16/2022
Thomas T. VERIFIED CUSTOMER
Jordan did a great job explaining the issues with my car and the different options I have. Jordan is the exact type of guy I’d hire for my own company.
12/16/2022
Carlotta P. VERIFIED CUSTOMER
Trudy was very friendly and thorough. I enjoyed working with her.