Classic Nissan Williamsburg Auto Repair Service

I appreciate the service from Nissan Williamsburg

Bethany provided good service as service rep.

The mechanic that worked on my car (and MOST of the technicians in the shop) worked without any face covering) what they do on thier time is their business, BUT when you’re sitting in my vehicle that I drive my family around in I take issue with how irresponsible he was. I actually had to ask my service writer for paper towels because no one was going to proactively disinfect my vehicle (the service writer apologized and had someone wipe down my driver’s seat, but only because I asked, it wasn’t protocol apparently). If it weren’t for the windows in the waiting area I would have put myself and my 2 daughters that were with me in harms way. I’ve personally lost 2 family members in the last 4 months directly or indirectly due to complications with a COVID diagnosis. I’m offended and honestly pissed that with all that the world has been going through in the last 10 months, Priority doesn’t seem to have its priorities in order. A free oil change as a part of “Priorities for Life” isn’t worth crap if your irresponsible staff kills someone because they don’t take a global pandemic seriously. I’m honestly re-evaluating if I will do business with your location after today in any capacity; service or otherwise. Do better. And not because I’m offended, but because it’s the right thing to do.

The you charged to remove a nail from one tire. Do to COVID-19 service requirements; I chose not to go to Goodyear, where I purchased tires for my son’s car. Safety for him and me going to there for no cost service, I paid. I have given you service on four vehicles for years. I will shop for better service with reasonable prices. Mr Clarence W

Rosean Kemp was great. He was very courteous. He came out to my van to try to solve a key fob problem. When he realized the key fob needed more than just a battery change, he gave me some good advice on how and where to get it fixed.

He provides outstanding service and is extremely professional. Great asset for the company

Thank you.

Great service like always.

My brakes are squeaking

Excellent in customer service and excellent work performance

Great service and performance by associates.

Labor pricing is a little high. But Kaeley was awesome and professional. I enjoyed speaking with her and she was able to connect and understand my needs. Thank you. I'll be back because of her!!

He was excellent with customer service, making me feel like I matter, friendly, etc. Thank you!

Awesome to work with as always! Thank you!

Excellent service!

Very satisfied. Very professional. Kept me informed and explained the problem and what should be done to correct the problem. # Excellent. Tks

As always, professional and personable service with a smile

Loved Bethany! Great customer service will for sure be back!

Just wanted to thank you once again got your prompt and outstanding service. Thanks for getting me in on such short notice.

Fast and efficient, courtesy shuttle and driver were awesome. Bethany and Rosean were both very professional. Thank you.