Your staff in the service department, specifically Bethany, is the reason I continue to rely on Nissan of Williamsburg for all my service needs.
1/6/2021
KENNETH T. VERIFIED CUSTOMER
Excellent service, will return for service.
1/6/2021
Rodney C. VERIFIED CUSTOMER
Excellent and speedy service!
1/5/2021
Rodney Y. VERIFIED CUSTOMER
Service was done quicker then last times
1/5/2021
Shirley R. VERIFIED CUSTOMER
Service was swift. Thank you very much!
1/5/2021
MAUREEN L. VERIFIED CUSTOMER
Excellent service!
1/4/2021
Bethany H. VERIFIED CUSTOMER
Rosean was the best!
1/3/2021
Sydney L. VERIFIED CUSTOMER
1) Made an appointment for a simple key fob programming and even asked a day ahead if you had one in stock. I was assured yes. Then 10 mins after dropping the car got told no, not in stock, come back tomorrow. Great.
2) when I went to pay the clerk informed me "the machine" would be adding 3% to my bill because I was paying by credit card. That is ridiculous - every service shop takes credit cards and don't charge a fee. Priority is a huge business, cc fees are not my issue.
So as it stands I would never do business at your dealership again and could not recommend it to anyone.
1/1/2021
Sandra B. VERIFIED CUSTOMER
Im happy every Time I come there with my car
12/31/2020
Michael D. VERIFIED CUSTOMER
Very nice execution on the part of the Priority service team.
12/31/2020
Cythia E. VERIFIED CUSTOMER
My appointment was at 8:30. At 2:30, I called to find out if my vehicle was ready. I should have been called in the morning when it was finished.
12/31/2020
Dale L. VERIFIED CUSTOMER
Loves the customer service!
12/31/2020
Lisa C. VERIFIED CUSTOMER
Excellent, fast service! Great job!
12/31/2020
Kalissa P. VERIFIED CUSTOMER
Rosean is always very helpful and accommodating when I bring my car in for service. He takes the time and effort to answer all my questions & provides reassuring support that Priority will continue to take care of their customers. I feel confident in trusting the people there and the services provided. I would highly recommend Priority, based on their customer service alone.
12/31/2020
Harry P. VERIFIED CUSTOMER
The entire service team was professional ,timely and did an outstanding job in all areas of the service experience
12/31/2020
Thomas A. VERIFIED CUSTOMER
Went in for a oil change. The truck was ready when I returned to pick it up.
12/31/2020
Shawn M. VERIFIED CUSTOMER
I never received any notification via text or phone call that my vehicle was ready for pickup.
12/31/2020
Juan M. VERIFIED CUSTOMER
Great customer service like the new crew members
12/29/2020
BILL M. VERIFIED CUSTOMER
We had good,timely service for a problem that came up over the weekend. We appreciate that they gave us a appointment today.