They removed a towel I placed for stepping on .. they put that on top of my passenger seat .. all the dirt was all over my cars seat.
5/25/2022
Lana D. VERIFIED CUSTOMER
Kesesn did not give me the service I expected incorrect information several missed calls or no call back after several call I talked to the manager and everything was excellent
5/7/2022
Lucia C. VERIFIED CUSTOMER
Great service!
5/5/2022
Keyshawn O. VERIFIED CUSTOMER
I luv there service
????????
5/5/2022
Jesus C. VERIFIED CUSTOMER
Prompt and to the point, seems like he loves to look out for his customer. 10 Star service !
5/5/2022
Elvia R. VERIFIED CUSTOMER
Thank you for being respectful and helpful.
5/4/2022
Lorena Trinidad. VERIFIED CUSTOMER
Really good
5/4/2022
Karen Y. VERIFIED CUSTOMER
Thank you for fast and accurate service.
5/4/2022
Mario L. VERIFIED CUSTOMER
Tanks to Honda
5/4/2022
Jose M. VERIFIED CUSTOMER
No, no estoy agusto. No le hicieron lo que solicite. Hace unos días llevé a
Servicio el auto. Le hicieron un diagnóstico para saber lo que requería. El carro no quedó bien y pide una contraseña para poder usar el radio. Eso tampoco quedó bien. Fueron varias cosas, no pude regresar con el auto porque el horario de ustedes es el mismo que yo tengo en mi trabajo. Hoy lo pude llevar pero no hicieron lo que pedí y quería que lo manejaran para que vieran cómo está. El carro casi no lo uso pueden ver las millas de usaron desde que se le hizo el servicio. En fin no quede agusto.
5/4/2022
Jesus M. VERIFIED CUSTOMER
You guys are the best!!!
5/4/2022
Juan Q. VERIFIED CUSTOMER
Muy buen trabajo
5/4/2022
Roberto F. VERIFIED CUSTOMER
Great job
5/4/2022
Ruben G. VERIFIED CUSTOMER
Andres work was amazing.only problem was on the returning the car to me it took more than 30 minutes for them to find my car.
5/4/2022
Andres B. VERIFIED CUSTOMER
Rigoberto ensured I was well informed on my decisions, what was happening with my car, and was polite and courteous. He was patient with my questions and went above and beyond to ensure that I was getting the best service possible
5/4/2022
John S. VERIFIED CUSTOMER
Great team awesome service! Heika is who I ALWAYS look for to help me!
5/3/2022
Phuy L. VERIFIED CUSTOMER
Jackie whom manages incoming calls initially took my calls as I was so concerned if Triple A had dropped my vehicle and checked it in. Jackie directed me in the right direction to the right representative, Edwin Noguera. He knew exactly what needed to be taken care of with my vehicle before I even explained.
Saturday afternoon was my drop off. And I know the facility was extremely busy. I had no appointment either. Monday morning FIRST THING my vehicle was ready!!! Was amazing and I was so surprised. This facility and the staff here is by far THE BEST I HAVE BEEN TO.
I’m sticking with this facility for life! Plan to buy another vehicle within 2 weeks. Edwin introduced me to Yulen. I’m choosing to give Honda Downtown LA the business.
Thanks kids for all your help!!!
5/3/2022
Carl S. VERIFIED CUSTOMER
Daniel is the man. Very helpful and knowledgeable. Explained everything and wasn't pushy.
5/3/2022
Noemi A. VERIFIED CUSTOMER
muy buen sevicio son muy amables
5/3/2022
Yolanda M. VERIFIED CUSTOMER
Un muchacho muy amable.
Un buen servicio al cliente
Un gran se
rvicio al cliente..