No complaint only is no putting the sticker for the next service that's all
10/15/2021
Cynthia P. VERIFIED CUSTOMER
Amanda goes above and beyond in making my experience perfect, and easy! Her kind smile and personality makes her an asset to the Kia family! Thank you Amanda! Because of the customer service I received from Amanda, I will be a returning customer.
10/15/2021
Connie A. VERIFIED CUSTOMER
Zach was very efficient and was always giving updates. I really appreciate that.
10/15/2021
Carmen H. VERIFIED CUSTOMER
Great service
10/15/2021
W D. VERIFIED CUSTOMER
Window brake lights still not working
10/15/2021
Nikita C. VERIFIED CUSTOMER
Great Customer service
10/14/2021
Rosie R. VERIFIED CUSTOMER
Petra is the best, can’t say enough good things about her. She truly goes above and beyond to make sure everything goes smoothly. She is a great representative to your business.
10/14/2021
Nikki M. VERIFIED CUSTOMER
Very friendly and courtesy
10/14/2021
Kasi R. VERIFIED CUSTOMER
Terrible customer service will never recommend bev smith kia to anyone. Such rude employees who are just con artist and will lie and lead you on. Now I have a hit to my credit for nothing when the guy said I could definitely get lower payments which he lied about and had someone else with a attitude to tell me about it. Once this car is gone I will never do any business with that car dealership plus they say they wash your car and do a terrible job. What a joke.
10/14/2021
Julian R. VERIFIED CUSTOMER
Service was very good. And mr Negron was very nice and helpful.
10/14/2021
Luis . VERIFIED CUSTOMER
I felt my experience was real proffessional, everyone that I came across was polite my car was done even quicker than I was told and my car was properly serviced. It was a real pleasure as a customer and I will be coming often to service my car here at Bev Smith Kia.
10/14/2021
Mark S. VERIFIED CUSTOMER
N/A
10/14/2021
Susan R. VERIFIED CUSTOMER
I like the fact that kia keeps up with the maintenance needed periodically to keep my used car healthy, because I do not plan on selling it anytime soon.
10/13/2021
Catherine B. VERIFIED CUSTOMER
Amanda was very professional and courteous throughout the service and kept me updated ! She is an asset!!!
10/12/2021
Nancy S. VERIFIED CUSTOMER
Amanda was sweet, courteous and professional. I enjoyed working with her.
10/12/2021
Alba V. VERIFIED CUSTOMER
I am satisfied with the service that I received today
Thank you
10/12/2021
Yvonne A. VERIFIED CUSTOMER
Great job
10/12/2021
Stephanie H. VERIFIED CUSTOMER
I came without an appt because when I called the lady told me that it was an emergency. I had three workers (not Frank) come up and ask what service I needed. I let them know what happened and they kept insisting that what I told them is not what happened. It would be pointless to lie because I want the best service for my car and damage speaks for itself. I was without a car for two weeks, with no rental or offering of a vehicle. I called over 10 times within a span of 4 days with no call back even though I was told I would get one. The only call I got was from a sales man and that sales man was the one to give me a somewhat update on my vehicle( thanks Jose) I know it’s busy and short handed but my job is the same way and I still manage to keep up with my clients. The service was very unprofessional and for not having my car for two weeks I shouldn’t have paid the amount I did for repairs. I will not be getting another car with this company and will not recommend it to anyone.