Service was great. Atmosphere in waiting area beyond terrible. The staff from all departments were inappropriate in their loud yelling and noise making. The radio from show room was sooooo loud we couldn’t hear tv in our waiting area. Could not even interact ie talk with anyone since you couldn’t hear what they were saying.
9/2/2022
Jo Ann. VERIFIED CUSTOMER
Customer service has deteriorated
9/2/2022
Charity R. VERIFIED CUSTOMER
Today I was completely satisfied with my service because the problem was taken care of. The reason I was back in today was because my tire sensor light came back on after leaving the dealership the last time I was there. The reason it came back on was the nail was still in my tire. I was not happy at all!
9/1/2022
Vicki C. VERIFIED CUSTOMER
Bobbie Jo was extremely helpful, efficient and professional! She made the car repair process a smooth one. She was a pleasure!
9/1/2022
Joel F. VERIFIED CUSTOMER
Timothy was very helpful and thorough. He explained all I needed to know before and after servicing.
9/1/2022
Terrance G. VERIFIED CUSTOMER
Bobbie Jo Was excellent a Great employee
9/1/2022
Marjorie D. VERIFIED CUSTOMER
Great service
9/1/2022
Tashony T. VERIFIED CUSTOMER
Had to go back the next day for them to finish which was understandable because I came in late, the next day when I came in worst car wash I’ve ever gotten waited three hours they practically did nothing the outside of my car looked like they did nothing for three hours I’m upset and angry I would have done a better job myself
9/1/2022
Danielle U. VERIFIED CUSTOMER
He was very helpful and had great communication.
8/31/2022
Zaneta C. VERIFIED CUSTOMER
Thank you for checking up on my baby. KIA Fan! She's still driving fine. ????????
8/31/2022
David C. VERIFIED CUSTOMER
First we were told that you did have the tire we needed, then you didn’t. We had to come back another day out of our way. Then my wife was told she would be done soon that they were just putting the spare tire back in place. Afterward it was found out that the technician didn’t put the tire back because the technician didn’t know how. This is not the service advisor’s fault, but technicians need to be trained better. I did it in 5 minutes. Thanks
8/31/2022
Sarah C. VERIFIED CUSTOMER
Lance was great
8/31/2022
David R. VERIFIED CUSTOMER
Done in time
8/31/2022
Robin T. VERIFIED CUSTOMER
Jojo and customer service was awesome. The only thing that I could say that I didn't like about the visit was that the wash the wash the car did not look washed so maybe you need to get some brushes on that brushless washing because there was a lot of stuff that wasn't even stuck on the car that would did not come off with the washing.
8/30/2022
Mary C. VERIFIED CUSTOMER
Very satisfied with the work done and the friendly courteous employees. Great Job
8/30/2022
Amber C. VERIFIED CUSTOMER
Lance was great
8/30/2022
Lisa V. VERIFIED CUSTOMER
Car wash wasn't to good but guess that's what you get for free ????
8/30/2022
Nancy F. VERIFIED CUSTOMER
It will be my pleasure to fill out the survey. I believe in giving praise to people who do their jobs well and provide great customer service which Lance did.