The staff is always very nice and accommodating. The gentleman I dealt with today went above and beyond my expectations. The service on my vehicle took much less time than I was anticipating. And, the environment of the dealership is extremely pleasant! Rock Honda is the best!
12/9/2016
BRENDA R. VERIFIED CUSTOMER
Great customer service. He was able to answer all my questions, very helpful.
12/9/2016
Raven M. VERIFIED CUSTOMER
Gary Hidalgo was very very helpful and nice. I appreciate Rock Honda services thank you very much and happy holidays
12/9/2016
Alexandria L. VERIFIED CUSTOMER
Great customer service
12/9/2016
EILEEN C. VERIFIED CUSTOMER
They didn't complete the service to my satisfaction
12/9/2016
ALBA S. VERIFIED CUSTOMER
I always enjoy my service
12/9/2016
BERSABETH B. VERIFIED CUSTOMER
The day started off bad, but the
Gesture from the shuttle driver was so unexpected, he made my day. Called me to follow up on my car and if I needed a ride to pick up the vehicle. Everything and every business is money money money, but his gesture was selfless , I was literally smiling and content.i had already picked up my vehicle and didn't need a ride. Thank you sir!
12/9/2016
Rita L. VERIFIED CUSTOMER
Rachelle was great at keeping me informed each step of the way. I appreciated that she and your team whose names I don't know interceded on my behalf to get the warranty company to cover the majority of the repairs. Thank you so much!
12/8/2016
Adrian C. VERIFIED CUSTOMER
Overall good job
12/8/2016
Sandra L. VERIFIED CUSTOMER
Arthur was exceptional. I had several questions regarding my vehicle. He was very patient with me. I have a handicap and he was very gracious to offer me a chair while he checked me in and out of service. I was very appreciative as to the short time it took to take care of a recall and oil change. I will always offer Rock Honda as a recommendation to purchase a car or to have service.
Thank you
Sandra L
12/8/2016
Robert D. VERIFIED CUSTOMER
Andy was VERY helpful with my car. He made sure i had a ride home if i needed one and was very informative on the repairs for my Honda. I am extremely happy with his professionalism and i will definitely be back for further services because of his happy attitude and making the effort to make me feel like i was part of the Honda family!! Thank you Andy!!
12/8/2016
Diana C. VERIFIED CUSTOMER
I'm pleased to know that my concerns were taken into consideration and taken care of. The costumer service I received from LaTamara, Yvonne, Audrey & Arthur was exceptional. Great Team Work!!!! Tam, THANK YOU ????
12/8/2016
Mohamad K. VERIFIED CUSTOMER
Best customer service
12/8/2016
ROBERT C. VERIFIED CUSTOMER
The sevice was extraordinary. And far faster than expected. I am happy to be a Honda owner.Thanks and keep up the splendid work.
12/7/2016
LYNN R. VERIFIED CUSTOMER
Rachelle was very customer oriented. She has gained my trust which I didnt have when I first arrived today.
12/7/2016
WALTER C. VERIFIED CUSTOMER
Very friendly and the service was good
12/7/2016
Virginia B. VERIFIED CUSTOMER
Great people
12/7/2016
Evelyn H. VERIFIED CUSTOMER
Car was repaired and ready to go before estimated time. I expected car to be in until 3pm but Mariano had it done by 9:30am. Great! It allowed us to use car during day. I really appreciated that. Great job!