Just wanted to that THANKS KEVIN FOR TAKING THE TIME EXPLAINING TO ME ABOUT MY SERVICE...
5/20/2017
Montha W. VERIFIED CUSTOMER
He is fast service and very friendly. He explain clearly to me what happened to my car. He did very good job.
5/20/2017
Milivoje R. VERIFIED CUSTOMER
tha BEST service and nice people.
5/20/2017
Carelia S. VERIFIED CUSTOMER
Mario was very nice and helpful. But i was there for two hours. The service team took forever with my car
5/20/2017
Diana F. VERIFIED CUSTOMER
Rufino was very patient with me. He took time to explain everything to me I'm great detail. Made me feel confident with the service choices I made. Thank you Rufino. Will definitely go back to Rock Honda
5/20/2017
Angela S. VERIFIED CUSTOMER
He was very helpful and answered all of my questions
5/20/2017
Josefina M. VERIFIED CUSTOMER
The staffs are very professional in every way. Been a Rock Honda customer for quite sometimes. Purchased 4 SUV. Mr. Martin and Rufino are my contact.They always provide excellent customer service.
5/20/2017
Amy P. VERIFIED CUSTOMER
Mariano was incredibly personable, responsive, and empathetic. I hope every service rep can follow his example! Any company would want someone like him representing them.
5/19/2017
Perla M. VERIFIED CUSTOMER
Job was done excellent
5/19/2017
Lousik G. VERIFIED CUSTOMER
No comment thank you..
5/19/2017
Ravi R. VERIFIED CUSTOMER
1. I had other engagements to attend while waiting for the vehicle recall work. The ride that was supposed to take me home never materialized until more than 1 hour had gone by, and when it did, another 40 mins was wasted dropping someone else, and I ended up simply returning to the dealership (because it was too late to go home). If you are providing a ride while work is being done, please make that real and useful to customers
2. After the work was done, the display had wiped out all saved GPS info and disconnected my phone as well. No one told me when I left. I am a disabled person who relies heavily on this technology as I drive with hand controls. I hit the freeway and realized that all had been wiped out. If the service dept was careful, they would have alerted me up front, so that I could have reset and connected everything before leaving the dealership
It wasted 4 hours of a busy afternoon. I am disappointed
5/19/2017
Kari K. VERIFIED CUSTOMER
Maria was prompt, kind and very helpful.
5/19/2017
Jorge G. VERIFIED CUSTOMER
Arif was very helpful
5/19/2017
Hulbert Everett. VERIFIED CUSTOMER
Thanks
5/19/2017
Arturo P. VERIFIED CUSTOMER
Thank you for the prompt and professional service.
5/19/2017
Jesus G. VERIFIED CUSTOMER
Mariano made this trip for service a pleasant one. The service recommended was needed. Good job guys