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Real Reviews from VERIFIED CUSTOMERS
Laura C. VERIFIED CUSTOMER
I keep going back to Rock Honda because of the great customer service I always have received...thank you Kevin Colon
9/25/2018
Virginia S. VERIFIED CUSTOMER
Ariif is always outstanding.
9/25/2018
Omar G. VERIFIED CUSTOMER
Luis was very polite, really caring when it came to car service, don’t regret a thing about my oil change service even though the prices are high now but overall the service was amazing, would definitely come back
9/25/2018
Richard E. VERIFIED CUSTOMER
I appreciate the frequent updates provided Soemy throughout the process. Including realistic timeframes provided to complete the work. Her positive and agreeable attitude is really one of the only reasons I continue to take my car there for service. The prices are steep and something I ask be looked into some time ago, a previous visit, was now identified as a problem. I will price the same repair with another auto repair shop. That said, Soemy even offered to help mitigate the costs if I wanted this additional repair done. She is an asset to Honda.
9/25/2018
Miguel O. VERIFIED CUSTOMER
Mr.Colon is always professional
9/25/2018
David U. VERIFIED CUSTOMER
Great service and very informative about my vehicles services received.
9/25/2018
Mary M. VERIFIED CUSTOMER
Eddie was amazing the entire time! Thank you again for your service!
9/25/2018
John H. VERIFIED CUSTOMER
Iris Hurtado was amazing!
9/25/2018
Janis T. VERIFIED CUSTOMER
Arif always treats me like a VIP! Really like William, the shuttle driver as well. That's why we drive down from Hesperia for service.
9/25/2018
Vladislav P. VERIFIED CUSTOMER
Thank you, Luis, for the excellent service!
9/24/2018
Quinn D. VERIFIED CUSTOMER
Great service and the job was done in the time Soemy said it would be complete.
9/24/2018
Paulina E. VERIFIED CUSTOMER
Arid. Made sure my car receive the service it needed which required to leave my car overnight to be work on early the following day he made arrangements for me to have trans prortion to get to work, I appreciated this extra costumer service.
9/24/2018
Esperanza H. VERIFIED CUSTOMER
Luis was very helpful and informative. This was my first experience with rock Honda service and I will definitely be back thanks to Luis.
9/24/2018
Jose M. VERIFIED CUSTOMER
The waiting time just for a battery was way too long.
9/24/2018
Rosemarie C. VERIFIED CUSTOMER
Mariano Galdamez provided excellent customer service and has shown exceptional knowledge in his position. My concerns were dealt with promptly and in a respectable manner. I can say in the two years of dealing with Rock Honda, Mariano has gained my trust and I am now willing to give Rock Honda another chance. Thank you very much Mariano for the excellent customer service and for going above and beyond.
9/23/2018
Jorge T. VERIFIED CUSTOMER
I always come here to do the service and it never happened to me I ordered the 2 oil changes they just gave me one I had to tell them ... to finish they did not give me my suggestions sheet badly clear that I will go back but not with the same person.
9/23/2018
Roger P. VERIFIED CUSTOMER
I was originally quoted a price of $1,600 if I decided on new parts, so I opted for second-hand parts " junkyard" according to advisor Sanchez, Somey. However, the price escalated to 2,300 and then to $2,800 with rear brakes work done. I declined the brakes. Fuel pump and power washed gas tank-- $2,300--so I probably have a new gas tank and all parts new. Expertise I respect and understand, but the price exceeds any true value gained. The car was well maintained internally throughout the years. The price exceeds the transmission work done by a thousand dollars. I truly have no clue what exactly was done to the vehicle to warrant a price of $2,300. Fuel pump and turbo washed gas tank= $2,300. I don't get it?
9/23/2018
Angela B. VERIFIED CUSTOMER
Eduardo Flores provided excellent service as always. Great job!
9/23/2018
Paulino A. VERIFIED CUSTOMER
Excelente atención del Sr Rufino muy amable y servicial como siempre
9/23/2018
Mercelita F. VERIFIED CUSTOMER
Riding Salas did a great job on our car. Great worker. Fast efficient. Will definitely go back
9/23/2018