I was really happy on the service and updates Luis Serrano was really communicative, And everything overall. Thank you!
2/9/2019
Jacqueline A. VERIFIED CUSTOMER
Thank you Luis. Very professional & knowledgable
2/9/2019
Armando F. VERIFIED CUSTOMER
Great service ,thanks!
2/9/2019
Ignacio P. VERIFIED CUSTOMER
Fue una persona muy amable e hizo practi o y facil mi compra.
2/9/2019
Stephen A. VERIFIED CUSTOMER
great service! thanks!
2/9/2019
Thomas C. VERIFIED CUSTOMER
Excellence customer service by Luis. Always pleasant and willing to answer questions.
2/9/2019
Alan V. VERIFIED CUSTOMER
I alway have excellent customer service when I visit Rock Honda for my vehicle’s need. Please continue to deliver excellent customer service to your customers. It’s what keeps us coming back while giving referrals too.
Thank you.
Alan V
2/8/2019
Lucy L. VERIFIED CUSTOMER
I brought my new car in for service due to the TPMS message having popped up 4 times in the last week, with my drivers front tire pressure always lower than the rest. I had brought the car into a tire shop and they confirmed that there were no nails or objects in the tire. I shared my concern with my Honda service advisor, he said that most likely it was due to the changes in the weather. He told me that my tires had been adjusted to factory recommended pressures and the TPMS system had been recalibrated. They didn’t tell me whether any sensors or stem valves had been checked. On my way home from the dealership, my TPMS message popped up again (even though it had just been adjusted!). I don’t feel as if my concern was taken seriously, especially since the message popped up again after 45 minutes. I will be taking my car to the Honda dealership in Montclair for another opinion.
2/8/2019
Isaac C. VERIFIED CUSTOMER
The service awesome thanks again Andy Flores
2/8/2019
Constance C. VERIFIED CUSTOMER
Usually I dislike the service at rock Honda however today it was great. The person ( young lady)that met me at my car, and asked me what was wrong was very pleasant and your service technician was very good. Thank you
2/8/2019
Armando C. VERIFIED CUSTOMER
Great service and verry nice personal
2/8/2019
Ava P. VERIFIED CUSTOMER
Luis was awesome, please give a well deserved raise. Thank you all for great service.
2/8/2019
Valerie P. VERIFIED CUSTOMER
Exceptional customer service extremely happy with his helpfulness
2/8/2019
Donald G. VERIFIED CUSTOMER
Excellent customer service thank you Eduardo Flores
2/8/2019
Natalie C. VERIFIED CUSTOMER
I just want thank everyone who made fixing my car an easy process! Especially Kevin Colon, he was very attentive and made this whole thing painless! I will always be a life long customer of Rock Honda