There was a recall for an emission light that came on the car's dashboard which was covered by warranty yet Honda was trying to charge me for something that the warranty covers. I am VERY unhappy with the service this Honda in Fontana has provided me since the first day I walked out of the dealership with 2 cars. It is a nightmare trying to get the simplest of questions answered. I will be giving Fontana Rock Honda a bad review on every sight possible.
3/3/2020
Stephanie M. VERIFIED CUSTOMER
Coffee was great, donuts were great, time management was great, customer service was great and rufino did a amazing job. Absolutely perfect.
3/3/2020
Ronald M. VERIFIED CUSTOMER
Excellent care given to me and our car
3/2/2020
Alan T. VERIFIED CUSTOMER
Excellent service.
3/2/2020
Natalia G. VERIFIED CUSTOMER
Rufino is always so great! Every time we get a service, we ask for his help. Extremely personable and makes me feel like I matter. Exceptional customer service!
3/2/2020
Leticia S. VERIFIED CUSTOMER
Fue muy rápido y cortez
3/1/2020
Michael A. VERIFIED CUSTOMER
Thank you for all the help.
3/1/2020
Sylvia G. VERIFIED CUSTOMER
Rufino provided excellent customer service as always. I look forward to my next visit at Rock Honda with Rufino.
3/1/2020
Beerseva B. VERIFIED CUSTOMER
It was my first time there and I had a good experience the gentleman (Jimmy ****) that helped me has great customer service skills.
3/1/2020
Susana R. VERIFIED CUSTOMER
He answered all my questions and help me
3/1/2020
Jerry L. VERIFIED CUSTOMER
Very knowledgeable service advisor on top of all needed and recommended services.
3/1/2020
Renee W. VERIFIED CUSTOMER
Richard the mechanic was great! Wonderful customer service!
3/1/2020
Rebecca T. VERIFIED CUSTOMER
Well, Amanda is always welcoming and ready to answer my questions or concerns. Thank you Amanda. :)
3/1/2020
Kiany C. VERIFIED CUSTOMER
10/10
3/1/2020
Wayne B. VERIFIED CUSTOMER
None
3/1/2020
James W. VERIFIED CUSTOMER
No comment
3/1/2020
William W. VERIFIED CUSTOMER
I keep coming to Rock Honda just because I can trust in Rufino Salinas diagnostics of my car. Trusting someone is priceless.
3/1/2020
Emily H. VERIFIED CUSTOMER
Team was very helpful
And service was great was able to get out of there quickly