Worse experience I have ever had at Easy Honda/Spring Branch Honda
7/26/2025
Ricky M. VERIFIED CUSTOMER
First car there for just an oil change. It took about 1:15 minutes. I was asked if I wanted my vehicle cleaned it would take an additional 45 minutes. I was hoping to get both in about an hour. The service writer was excellent and helped me with all my questions
7/26/2025
Mercado K. VERIFIED CUSTOMER
Thank you very much, Luis Flores served us excellently, very good service
7/25/2025
Jessie J. VERIFIED CUSTOMER
Customer Service and fast oil change
7/25/2025
Brenda B. VERIFIED CUSTOMER
I never receive another survey!
7/25/2025
Ronald C. VERIFIED CUSTOMER
Thank you.
7/24/2025
Bello M. VERIFIED CUSTOMER
Very satisfied
7/24/2025
Rob M. VERIFIED CUSTOMER
Makayla was very helpful and pleasant to work with. I was concerned at first because when I arrived I was told my car, which was bought used at your dealership, might not be able to be serviced. In contrast, when you sold the car to me I was guaranteed not only that Easy Honda could service the vehicle (Genesis GV80) but that I would get loaner cars and it’s even written into my contract. Yet, I still have not been able to get a loaner car. There is a disconnect between what your sales team promises and what you are actually able to deliver and that is frustrating.
7/24/2025
Jack Histon. VERIFIED CUSTOMER
He recommended parts change that totaled thousands of dollars without even looking at the car, just based on longevity. It felt like a complete scam
7/24/2025
Jacobo H. VERIFIED CUSTOMER
jExcelente trabajo
7/24/2025
Deborah L. VERIFIED CUSTOMER
Erik always gives excellent customer service
7/24/2025
Lisa N. VERIFIED CUSTOMER
Maria was exceptional, her customer service impeccable. Will definitely go to her the next time I need service or maintenance performed on my vehicle.
7/24/2025
Hannah Z. VERIFIED CUSTOMER
Pierre was fantastic! Super communicative, thorough in his notes, and transparent about price. Give him a raise!
7/24/2025
Margie C. VERIFIED CUSTOMER
When I am ready for a new car, it will be from Easy Honda.
7/24/2025
Joanne B. VERIFIED CUSTOMER
The only thing I was annoyed at was seeing the extra 15$ on my bill when I paid with a credit card, after I had already paid. Never had to pay that before at easy honda in 5 years.
7/23/2025
Rasool T. VERIFIED CUSTOMER
Makayla Howard was very nice, and was very communicative, and help me with my problem, and the mechanic Rasool T
7/23/2025
Danilo F. VERIFIED CUSTOMER
I was well taken care of by Pierre.
7/22/2025
Maria F. VERIFIED CUSTOMER
Rudy, Thank you. you are awesome like always.
7/22/2025
Mehran N. VERIFIED CUSTOMER
Luis is a very nice and caring person. He does his best to keep the customer happy