Erick is my go to friend and I trust him completely.
9/10/2025
Ana D. VERIFIED CUSTOMER
Pierre was so nice and kept me updated on my car. Even all staff made sure i was being helped .
9/10/2025
Tara S. VERIFIED CUSTOMER
He was great. Understood my issue quickly and helped me to resolve it.
9/10/2025
Michael G. VERIFIED CUSTOMER
Customer Service given by Makayala Howard was exceptionally five stars. Kept me updated from beginning to end
9/10/2025
John H. VERIFIED CUSTOMER
Erik is awesome!
9/10/2025
John F. VERIFIED CUSTOMER
Thank you Maria.
9/9/2025
Carlos V. VERIFIED CUSTOMER
I think maybe it was just an off day or just too busy. Normally, when I take my car for maintenance in take a couple hours, which is understandable, but this time it took almost 5 hours and there was nearly no communication at all. When I finally got my car my advisor said that my car had been finish but they had to bring it back in to the shop? They didn't really explain why thay happened after I asked.
Also, I had asked my advisor if they could do a couple things while my car was getting serviced and my advisor assured me they would be taken care of. He was gonna make a note of it ao the technician could see it.
After finally getting my car neither of the things I had asked for had been taken care of. The advisor did offer to have someone maybe do it, but i just couldn't wait any longer and risking waiting another who knows how many hours.
Service is usually great and quick, but my last visit was just not good, unfortunately.
I dont think it was on my advisor, he was fine, just must have been a little overwhelmed and busy, i suppose.
9/9/2025
Roxana B. VERIFIED CUSTOMER
Excellent service, thank you for your support
9/9/2025
Joyce M. VERIFIED CUSTOMER
Maria is excellent at customer service. I hope she is assigned to my service the next time I need to come in.
9/9/2025
Eve Nutchaya. VERIFIED CUSTOMER
Erik was great! I didn’t make an appointment but he got me checked in right away. He seemed very knowledgeable, as I didn’t have to explain much about the issues i had with my car, he just got it quickly.
9/9/2025
Holly B. VERIFIED CUSTOMER
Erik is always thorough and quick!
9/9/2025
Susan L. VERIFIED CUSTOMER
Luis has provided excellent service on my Honda for several years. He is honest and trustworthy and is available for questions whenever I call. Really appreciate his positive attitude and kindness.
9/9/2025
Guillermo C. VERIFIED CUSTOMER
Luis es una excelente persona., siempre dispuesto a ayudarte en todo. Muy satisfecho con su atención
9/9/2025
JESSICA K. VERIFIED CUSTOMER
Overall, I left with a vehicle but service could have been better. Spoke with Sales Rep, David whom was great. Team Lead, don’t remember his name but he basically negotiated a price that then the “head manager” called me and did not honor that price. That same manager was a bit rude and just dry. Finally the Finance rep was okay. She didn’t give me no information and was asking me to sign documents and my title over. I had to ask her what my rate was and monthly payment, what my credit score came back at and also if I was the primary borrower. Basically she needs to be more personable and lead the process of loan closing. Again, I left with the vehicle I wanted and I was happy I initially worked with David, if not I don’t think I would have been back.
9/8/2025
Eudo L. VERIFIED CUSTOMER
Luis Flores is an excellent professional. He always looks for better options to the customer and help them to get the goal.
9/7/2025
Roselle H. VERIFIED CUSTOMER
Makayla was helpful and efficient in attending to my service needs.
9/7/2025
Masakio H. VERIFIED CUSTOMER
Good service.
I was completely satisfied.
9/7/2025
Corwin S. VERIFIED CUSTOMER
Rudy was great. The cost of service is outrageous.
9/7/2025
Shalini J. VERIFIED CUSTOMER
Rudy did a great job by taking the right time. Regularly updating with the status and ensured that all the required attention issues are taken care of within a given time. Got the vehicle back at said time. Kudos Rudy for the great customer service!!!
Shalini Lawrence.
9/7/2025
Amanda P. VERIFIED CUSTOMER
There are two scratches on my vehicle and my passenger window no longer closes properly anymore. it shakes and then gets pushed in place. i called dealership service shop with issue and technician that worked on vehicle told me those issues were already there and invalidating issues. front desk representative told me to come by saturday morning to gets issues fixed but tech told me not to come by. this whole situation is very frustrating and i haven’t heard back from any management. very disappointing experience. i need these issues repaired. i only took my vehicle in for a simple oil change and tire rotation.