Always excellent service from Erik - efficient, informative, timely. Erik’s the best. Always a pleasure!
10/24/2025
Jeremy T. VERIFIED CUSTOMER
I am satisfy with Easy Honda Service Department, Service Advisor Makayla is very effective and do what she can. My car completed with short period of time. I gave a thumb up to your team!!!
10/24/2025
Gretchen B. VERIFIED CUSTOMER
Luis always provide excellent customer service.
10/24/2025
Kendrick C. VERIFIED CUSTOMER
Thank you
10/24/2025
Martha D. VERIFIED CUSTOMER
Excellent service all around
10/24/2025
Beverly L. VERIFIED CUSTOMER
Erik Baatz was very professional and made this service process very swift and easy for me.
10/24/2025
Deborah Jean. VERIFIED CUSTOMER
Okay
10/24/2025
Srinivas Murthy. VERIFIED CUSTOMER
Rick, did a great job in understanding the issue and addressing them all.
10/23/2025
Steven S. VERIFIED CUSTOMER
Thank you Keito. Great communication!
10/23/2025
Javier M. VERIFIED CUSTOMER
Erik was courteous and professional every step of the way. He clearly communicated the issues found on the car, which items were covered under warranty, and which recommended services were pending. He even took the time to review my previous maintenance records to verify if certain services had already been performed. I trust Erik, and I’m happy he was my service advisor last week.
10/23/2025
Chaoming C. VERIFIED CUSTOMER
Rudy is so friendly. I am so pleased with his service.
10/22/2025
Hector C. VERIFIED CUSTOMER
Una excelente atención de parte del Sr Richard Rodríguez y de todo el equipo
10/22/2025
Christopher N. VERIFIED CUSTOMER
great service thank you
10/22/2025
Matthew T. VERIFIED CUSTOMER
Makayla was fantastic as always. However, I’m skeptical about the services rendered. My Honda was in for service pass work including tire rotation. Upon arrival, the tire pressure alert was active, and the front passenger tire was low. I asked that they check it out. When I picked up the Honda, the front passenger tire was still low, but the tire pressure alert was turned off. So in other words, recalibrated with total disregard for the actual tire pressure? They also said they didn’t find anything working with it. Later that day, i did find a nail in that tire. Additionally, I have reason to believe that the tire rotation was not actually performed.
10/21/2025
Sandra C. VERIFIED CUSTOMER
I was extremely disappointed with my recent service experience. There was a major lack of communication between myself, the service advisor, and the person responsible for dropping off my vehicle. I confirmed the correct drop-off address with the service director, Keito Julian, more than once, yet my car was still delivered to the wrong location.
Additionally, I dropped my car off on Friday at 10:30 AM and was repeatedly told it would be ready “soon,” but I did not get it back until around 10:30/11:00 AM on Saturday a full 24 hours later, with little to no updates throughout the process.
There were also issues with using the service coupons I had been emailed, which added to the overall frustration. This was by far the worst experience I’ve had since becoming a Honda customer in 2014. I hope management takes this feedback seriously and improves communication and follow-through in the future.
10/21/2025
Dianne W. VERIFIED CUSTOMER
Julian seems to be new. He made a lot of assumptions about what I could and couldn't do. He gaslit me regarding the black **** on my console, panel and foot rail. My vehicle was smeared with a towel and returned to me with more dirt than I had previously. Imagine that. I asked him to please get a towel to remove the black **** and he was helpful in fixing the issue. Overall I have no issues with him or the service. I have been a customer for 10 years.
10/21/2025
Patricia C. VERIFIED CUSTOMER
Erik was great!
10/21/2025
Luis F. VERIFIED CUSTOMER
Excellent service
10/19/2025
Mansour A. VERIFIED CUSTOMER
I completely satisfied with the services specially with Mr Luis he is the most helpful customer service agent in USA
10/19/2025
Shabbir Rawal. VERIFIED CUSTOMER
Rick would not accept the E-mail that I had received from Honda that offered free oil change, tire rotation and multi point. Inspection. After going back and forth, he agreed to free oil change but declined the tire rotation because according to him my one year for free oil change was past the date. I told him that I had bought my car on December 10, 2024 but he would not agree to contact the sale associate because he did not have their phone extension. I told him I would like to talk to manager and he said go to the front office. I went over there and talked to an associate who was helpful and resolved the problem. The service associate seemed like he had a chip on his shoulder and did not do his job.