Too long for an oil change with appointment. Never coming back again
7/18/2021
Spencer W. VERIFIED CUSTOMER
My tire pressure light keeps coming on after leaving the dealership.
7/17/2021
Cheryl O. VERIFIED CUSTOMER
Thank you for taking care of my car.
7/17/2021
Scott P. VERIFIED CUSTOMER
Thank You, you met my expectations
7/17/2021
David O. VERIFIED CUSTOMER
Very patient and thanks to the service team for vacuuming the car for me. Very much appreciated.
7/16/2021
Rosaliad J. VERIFIED CUSTOMER
Increasing an oil change to 69 and telling me that its always been that way when I have receipts reflecting something else. I just don't don't trust your company. I will be going somewhere else from now own. I owe 10,000 on my Honda and I will be keeping it. So I will be getting all the work on it done,unfortunately for your company, it won't be with you. Goodbye.
7/16/2021
KAYLA F. VERIFIED CUSTOMER
Josh was fantastic! Wonderful service, very polite, and professional!
7/16/2021
William L. VERIFIED CUSTOMER
We waited entirely too long for someone to help us on arrival, and I would have appreciated a status update during the day without having to ask for it, but at the end of the day, the service was done and took less time than the worst-case promise.
7/16/2021
Peter G. VERIFIED CUSTOMER
I value the service I receive from your techs. I know that I can always count on Erik. I trust him!
7/15/2021
Juan G. VERIFIED CUSTOMER
She did a great job explaining the repairs and additional findings. Cherry on the Ice cream was that she hold on to the old air filters to show me they were replaced. First time with Maria, would definitely go to her again on a second visit.
7/15/2021
JOHN S. VERIFIED CUSTOMER
All Great
7/15/2021
In L. VERIFIED CUSTOMER
Rolando Flores, he was very kindly for me.
7/15/2021
William K. VERIFIED CUSTOMER
Thank you Joshua for promptly completing the repair.
7/15/2021
Fernando G. VERIFIED CUSTOMER
Good Honda teem
7/15/2021
Uriel J. VERIFIED CUSTOMER
Excellent service by Erik Baatz. He completed the work on time on a tight timetable, even though it required getting a fuel pump part delivered overnight from Dallas to Houston to take care of a recall issue. Very impressed with him.
7/15/2021
Ruben S. VERIFIED CUSTOMER
Erik is a great person he help me a lot very professional and kind.5 stars
7/15/2021
Rafael S. VERIFIED CUSTOMER
The car repair took over one full day. Notified towards closing hour, to late for us to pick up. Waited without any updates for hours, even after being told otherwise. Specifically requested to check your pressure. After minutes of driving off the lot, early the following morning, and asking our rep if they had checked the tires, the gauge came on. Called immediately and was promised I was to receive a call immediately. I had to call back, at 5:40pm because I had heard nothing. This is not mentioning having to return to dealer because my discount was miscalculated and undercharged. I have bought and brought this car from here. It had been usually the best customer service, and trust honest car service. I will have to bring my car back tomorrow for a 3rd day invested in a simple car maintenance. I hope this is a fluke. Thank you.
7/14/2021
Emma Q. VERIFIED CUSTOMER
Excellent Costomer service
It was a very nice experience
By the way thank you for your help
7/14/2021
Boudouvas Consulting. VERIFIED CUSTOMER
Erik Baatz is simply The BEST !
I always refer Honda owners to Erik.
Thanks