Erik had very good customer service skills and helped me with my issue dealing with a flat tire and maintenance for my honda. I always feel the people at easy honda are easy to trust and are always putting forth the effort to help with my problems!
12/14/2023
Bilha A. VERIFIED CUSTOMER
EXCELLENT Customer Service &
EXCELLENT Service & FAST & EASY !
Thank you Thank you to :
Advisor: Maria Miranda
12/14/2023
Frank S. VERIFIED CUSTOMER
Erik Baatz has been our valuable service advisor for years. We feel very confident with his advice & guidance. He goes out of his way to help us.
12/13/2023
Susan G. VERIFIED CUSTOMER
Thanks for a job well done. Erik has my utmost respect for working with mechanics at Easy Honda to pinpoint the source & get the job done in short order with the least amount of disruption for me.
12/13/2023
Robert G. VERIFIED CUSTOMER
Joshua was friendly, accommodating, efficient and professional. I couldn’t ask for a better service manager.
12/13/2023
Luis A. VERIFIED CUSTOMER
Awesome job
12/13/2023
Rizwan H. VERIFIED CUSTOMER
Excellent job Bradley!
12/13/2023
Giulia L. VERIFIED CUSTOMER
Rudy was very polite and competent. The check in process could be better. When you initially pull in, would be helpful to have someone tell you where to go. As it was, we just kinda grabbed Rudy since his door was open. But overall, a good experience.
12/13/2023
Lauren K. VERIFIED CUSTOMER
Josh was very prompt, courteous and thorough. I appreciate the fast turnaround and also the ride home. Good experience. Good representative of your dealership.
12/13/2023
Michael M. VERIFIED CUSTOMER
Professional
12/13/2023
Tomiko W. VERIFIED CUSTOMER
Great service from Maria, always! Thank you!
12/13/2023
Beatriz C. VERIFIED CUSTOMER
Maria Miranda provided excellent service and attention
12/13/2023
James S. VERIFIED CUSTOMER
I always ask for Bradley Bob when I bring my vehicle in for service. I can depend on him keeping me posted and going over the service that was performed
12/13/2023
Atenea A. VERIFIED CUSTOMER
Dear by this means we want to inform you that today we came according to advance appointment at 9:00 am for the 15 thousand mile service of our truck CRV RO 251973 with Mrs. Miranda, we arrived on time and They agreed to deliver it at 11:30 with the service completed, he told us that if we required something additional we would be informed in an MSN and confirm additional costs, we never received any message so we understood that there was no anomaly and the service It would be totally normal.
We returned at 12:00 and at the time of requesting it he told us that it was necessary to change 2 tires, A/C filter and windshield wipers. At 12:03 we received said msg which affected us due to the time of returning to work and only We authorized the filters, the tires and windshield wipers were pending for obvious reasons, we no longer had time! The problem is that they delivered the truck at 1:00 p.m. without washing the engine and bodywork, which left us with a bad experience since they always delivered it in a timely manner. What happens to the pleasant experiences with you that we will no longer have? We must look for another supplier, we were very happy with everything up to this point and we honestly do not feel Maria was in the least involved in an efficient service.
How can you help us? We want to buy another car from her agency and this worries us when making decisions, thank you very much!
P.S. Maria was left to deliver a report on what they did and we continue at this time 3:20 p.m. without receiving details of what they did.
Kind regards
Pallas Athena
Cell ****-****-xxxx
12/12/2023
Reisa R. VERIFIED CUSTOMER
Ms. Miranda is efficient. thorough, and very patient. She is the ultimate professional and is an asset to the Service staff of Easy Honda!
12/12/2023
Benna S. VERIFIED CUSTOMER
Bradley Bob is the type of service advisor you want to encounter when taking your vehicle in for service! He’s friendly, professional, personable, and highly knowledgeable in his field. He truly facilitated my Honda service experience on 12/11/23 from start to finish. I have a list of maintenance jobs needed for my vehicle and I’m definitely going to request Bradley for my service advisor at Easy Honda.
12/12/2023
Pramad U. VERIFIED CUSTOMER
pls let me know how much my vehicle worth.
12/12/2023
Lc S. VERIFIED CUSTOMER
The service was fantastic.
12/12/2023
Sherelly P. VERIFIED CUSTOMER
My service advisor Mr. Rudy ensure that everything have been taking care of even if some inquiry i made related to car that outside his expertise he tried his best to help me with the best helpful answer. I am well satisfied with his proffesional friendly service through entire process. Thank you!
12/12/2023
Victor E. VERIFIED CUSTOMER
Erik provided fast and thorough service. He was responsive to my needs and took care of them all. He is courteous and professional at all times, and is able to communicate complicated information clearly.