I brought in my 2006 Honda CRV for the 100,000 mile checkup. I also complained about a warning light being on the dash. The service rep did not know what the light was and unfortunately it was not displaying at the time that I checked in. As soon as I started up the car after it was serviced, the light came on. Instead of looking at it then after I had shown him what it was in the owner's manual, he told me to bring it back at a different date and they would probably need to look at the latch on the back.
11/11/2022
Mckenzie P. VERIFIED CUSTOMER
Robert was great! Appreciated the quality of service he provided.
11/11/2022
Al S. VERIFIED CUSTOMER
Had no problem
11/10/2022
Jesus P. VERIFIED CUSTOMER
Do not solve the problem of the vehicle
11/10/2022
Myra G. VERIFIED CUSTOMER
Jim did an amazing job. I took my car to PepBoys 6 times and they still could not fix my car.
Jim figured it out and fixed it!
He is communicative, efficient and trustworthy.
He went above my expectations when dealing with contacting my original dealership for information regarding my vehicles warranty. Jim really deserves a pay increase. He offered by far the Best customer service and repair experience I've ever had.
11/10/2022
Kerry C. VERIFIED CUSTOMER
Jim was great! Very informative
11/10/2022
Rita G. VERIFIED CUSTOMER
Mark was very professional. He answered all my questions. Explained everything they were doing and parts evolved.
11/10/2022
Ehaly Jhuene. VERIFIED CUSTOMER
Everything was great with the service I received
11/10/2022
Rafael B. VERIFIED CUSTOMER
Everything was great.
11/9/2022
Stg (. VERIFIED CUSTOMER
Great service and communication
11/9/2022
Steven D. VERIFIED CUSTOMER
Mr. Boyd was completely professional and thorough. We will not be going anywhere else for our vehicle services.
11/9/2022
Jeffrey V. VERIFIED CUSTOMER
Estela was great!
11/9/2022
Bruce C. VERIFIED CUSTOMER
Had an appointment at 11:00 a.m. and didn't get out of the dealership pushing 3 hours.
11/8/2022
Linda M. VERIFIED CUSTOMER
Estela is very knowledgeable and pleasant. Normally I deal with a salesMAN but it was good to see a change and have a woman sales person there.
11/8/2022
Sherry D. VERIFIED CUSTOMER
Israel did a great job!
11/8/2022
Catalina L. VERIFIED CUSTOMER
Bery good. Thank you.
11/8/2022
Carmen J. VERIFIED CUSTOMER
Israel was very polite and helpful, He was very professional.