Metro Honda Auto Repair Service

Mr.Henry his service is wonderful, because of him, I go back to Metro Honda.

Metro Honda always delivers the best and most efficient service! Thank you to your staff and support for ensuring quality service.

Easy as usual. Thanks!

Always great serves. Very satisfied.

He was very professional and explained clearly what we needed.

Gordon was real nice. And helpful

Very great customer service, I would definitely recommend him to others. I would love to be helped by Joseph King again for my next service. He's definitely mad my day both visits, he deserves a promotion or raise. Thank you Honda for having such great employees such as Joseph King. 10????????????

It was a good experience.

Excellent service!

Excellent service received from Tomny.

Very friendly, and great customer service.

Patrick Henry is probably the best guy to go to. I will definitely request for him the next time.

Joseph King was very friendly and helpful. He kept me updated as much as possible on my car's progress. My only complaint, pricing!

Today was my very first visit to Metro Honda. Henry was extremely helpful and went above and beyond. He is the reason that I will be back! Thanks Henry

Henry was friendly, professional and respectful. It was a pleasure interacting with him. Thank you.

Friendly and knowledgeable very good experience

I will definitely have John take care of my car again!

Tom went above and beyond to keep me informed of the status of my car. He's very warm and puts the customer first. Great customer service

Patrick did not listen. But he and the manager made it right in the end. Service minder Code 1-A is an oil change and tire rotation. I asked how much is a tire rotation? He replied 69.95 for both, which he put on the estimate paper which I signed. When I picked up my car, the tire rotation wasn't done, and he replied "you said you didn't want it." I pointed out yes I did, and signed the estimate that included it. He said, ok, we will do it for you real fast, at no charge. Of course he did the credit card paying for it first BEFORE reviewing what had been done-- bad idea, but stupid me went along with it cuz it was my first time there & I thought that was their way. The manager was nearby and heard the conversation, and confirmed they'd do the rotation at no charge. My first-time visit gives me a good impression of the dealer service, but NOT of Patrick. He is friendly but doesn't listen and doesn't pay attention to detail. I don't want to be schmoozed, i just want to be heard and have accurate and competent work. Also, I used the shuttle service cuz I live only 5 min away-- someone told the pickup driver that I live in Chino Hills-- I live in Upland. Not horrible, cuz of course I told him when he called-- but not good-- people aren't listening. I will bring my car again, but will ask for a different service advisor. I bought and serviced this car in Pasadena, till I moved here to Upland. Thank you for listening. I want to like this dealer because it's so close!

Very helpful and friendly service, answered my questions for future service I will need, so that I can plan for it. Very pleased with service