John provided professional and courteous service and kept me informed of the progress. Thanks.
5/12/2017
Jose V. VERIFIED CUSTOMER
Great service! Great help by Honda employees, thank you Gordon Jackson" Overall great experience!
5/12/2017
Janelle B. VERIFIED CUSTOMER
I had to return with the van this afternoon because it was running so rough, shaking, engine light came on, I was scared I wouldn't even make it back to the dealer, it has been ok after Sandy Ireland helped me yesterday. We wasn't in today so I called the service manager, he took the van right into the shop and had the technician find that when new spark plugs were put in yesterday a coil wasn't right so Mr. Maldonado had the tech put in a new one while I waited.
5/12/2017
Paula M. VERIFIED CUSTOMER
Henry has been very helpful in getting our car fixed he has reviewed everything with us and we appreciate all that he does to make us feel comfortable that our car is being serviced in the best way possible. Thank you Henry P Gonzales
5/12/2017
Jack Y. VERIFIED CUSTOMER
Tom is very professional, knows his stuff and goes out of his way to make your stay as comfortable as possible. Nothing but kuddos to Tom on a job well done.
5/12/2017
RHONDA W. VERIFIED CUSTOMER
Henry is exellent with the customers....and if I have to go in to Metro again, I would be very happy to have Henry assist us again!
5/11/2017
Carolina L. VERIFIED CUSTOMER
This man is all about service and informing the customer! I never feel like there is any gap between me & the mechanic that serviced my car-Tommy is that good! Honda, never let this employee get away!
5/11/2017
Diana P. VERIFIED CUSTOMER
Awesome
5/11/2017
George I. VERIFIED CUSTOMER
john is a real nice & helpful service advisor. He is the only one that I like to deal with when I am @ metro. Keep up the giid work buddy.
5/11/2017
Thomas Q. VERIFIED CUSTOMER
Courteous and professional service. Thank You very mich.
5/11/2017
ROBERT L. VERIFIED CUSTOMER
Excellent service. Fast service very nice
5/11/2017
Rachel R. VERIFIED CUSTOMER
I told Gordon there is a water leak in the right rear door glass. They pressured tested and found no signs. Water leakage occurs when it rains.
5/11/2017
Samantha M. VERIFIED CUSTOMER
He was a great worker with outstanding customer service. Thank you
5/11/2017
William N. VERIFIED CUSTOMER
Always appreciate the thorough attention, courteous staff and timely service.
5/11/2017
NOE O. VERIFIED CUSTOMER
Waited too long for my keys and never got them until I called Gregorio Trujillo and he helped me out. Not satisfied with the service.
5/11/2017
Janelle B. VERIFIED CUSTOMER
We've been working with Sandy for years. She is excellent at explaining what the possible reasons for problems and for explaining what the service technician says about the problems. She tells us what the costs are and is a wonderful listener and is polite and respectful. We are happy to conduct business with her.