Stacie was a wonderful service advisor. I was very happy with what I was provided. She kept me apprised of what was going on and made sure things were done right.
2/15/2023
Gloriana G. VERIFIED CUSTOMER
Thank you for a great experience at Meto Acura. Diana was excellent very friendly informative and knowledgeable.
2/15/2023
Timothy S. VERIFIED CUSTOMER
Honest dealership that was upfront with the costs.
2/15/2023
Gus A. VERIFIED CUSTOMER
Christopher was courteous, professional and he answered all of my questions.
2/12/2023
Aaron A. VERIFIED CUSTOMER
I usually go to DCH Tustin. Even if I go in for a simple oil change, I get a car wash. They usually do the tire rotation for free. I come to you guys for an oil change, get charged for another service (that isn't due until 30,000 miles) and get charged for tire rotation (you take the tires off any way to do the differential service). On top of that, you recommend another $250 worth of service that I don't need. And then... see starts chatting with another customer and while my car is ready, I'm still sitting in the waiting area for an extra 20 minutes. Next time, I'd rather drive 48 miles to Tustin than to get ripped off and forgotten about!
2/11/2023
Robert B. VERIFIED CUSTOMER
Great job. Thanks!
2/9/2023
Tiffany R. VERIFIED CUSTOMER
My car was not washed. I also didn’t agree when I asked for my A/C to be checked and was told I need to agree to a diagnostic fee when it’s under warranty.
2/8/2023
Rocio V. VERIFIED CUSTOMER
Muy amable y cordial nos explico y muy
paciente gracias por tu ayuda Diana.
2/5/2023
Cynthia M. VERIFIED CUSTOMER
She was great but disappointed my car was not washed
2/5/2023
James P. VERIFIED CUSTOMER
Always satisfied with the service provided at Metro, Christopher did a great job with all my questions
2/5/2023
Edward M. VERIFIED CUSTOMER
Chris was helpful and kept me updated on the status of my car during the service.
2/4/2023
Bill S. VERIFIED CUSTOMER
Diana is very personable & takes the time to explain each part of the service. She was a pleasure to deal with.
2/2/2023
Noelle D. VERIFIED CUSTOMER
Only one key was given to me but two were promised. I've been unable to get a response to my request.
2/2/2023
Agnes H. VERIFIED CUSTOMER
Diana helped me very kindly
Explained what service my car needed and discussed preventive service option . She also tried saving money as much as she could
My car was ready in time and now on top shape again. Thank you for the excellent service, Dr Agnes H
2/1/2023
Paul D. VERIFIED CUSTOMER
Diana has helped us many times and is an awesome customer service person. Diana and Arturo are my go to from now on because they you can always see the honesty in them and their genuine desire to help us.
Paul and Raquel
1/29/2023
Colby K. VERIFIED CUSTOMER
Stacie was great, communicative and I appreciate her.
1/29/2023
Brian B. VERIFIED CUSTOMER
Stacie was professional and courteous.
1/29/2023
Christina D. VERIFIED CUSTOMER
Chris was very helpful. He obtained price reduction on battery and had service installation fee waived. I declined because battery was still extremely expensive. However, I was impressed by Chris's efforts towards positive customer service. Thank you Chris.
1/27/2023
Chris P. VERIFIED CUSTOMER
Stacie went above and beyond and was extremely helpful, she informed me of my 2 year maintenance coverage so my service is included in my package for 2 years, where as the other Acura dealerships were charging me for my servicing which was not okay. I’m am very grateful to have been assisted by her and she was very Nice and patient with me. Thank you so much Stacie!
1/26/2023
Kathy S. VERIFIED CUSTOMER
It is wonderful working with Diana! She is very friendly and always takes the time to answer any questions you may have. She does a great job!