I felt like the team lied about problems with my car to get me to test drive the newest model MDX. Thankfully someone waived the diagnostic fee after three days of chasing down an update. What a dirty sales tactic.
6/1/2021
Julia A. VERIFIED CUSTOMER
This is the second time I have an issue servicing my car at Metro Acura. We understand things happen, but being careless with someone's vehicle or belongings is not acceptable. Upon picking our vehicle up from Metro, we realized our Key Fob was ripped. A simple apology and heads up would've been nice , but instead we are sent home with a ripped Key Fob. The service team at Metro Acura is careless. All employees need proper training.
5/30/2021
Cheryl K. VERIFIED CUSTOMER
Who is Diana? I worked directly with the service technician and with Eric who made sure i had the loaner which I needed. Thanks.
This time it really is fixed all the way. The scary sound is gone completely.
5/29/2021
Phil S. VERIFIED CUSTOMER
Everything was perfect.
5/28/2021
LUIS M. VERIFIED CUSTOMER
There was also an older gentleman at the entrance that was very helpful and made the process faster.
5/28/2021
Laura W. VERIFIED CUSTOMER
The Lady who helped with my service was awesome!!
5/27/2021
Manuel F. VERIFIED CUSTOMER
I received excellent service from Diana. Thank you.
5/27/2021
Jessica F. VERIFIED CUSTOMER
Diana is hands down the best! She makes me look forward to coming !
5/27/2021
Karen D. VERIFIED CUSTOMER
very pleased
5/27/2021
Mike A. VERIFIED CUSTOMER
Process was very easy and convenient from ordering the parts to scheduling the service.
5/27/2021
Randy D. VERIFIED CUSTOMER
Very professional employees and lowest prices on services like oil change etc. Will definitely go back to metro acura for all the maintenance of my mdx.
5/27/2021
Theresa M. VERIFIED CUSTOMER
Diana is very professional and she is very knowledgeable and gives very good and advised .
5/26/2021
Jose C. VERIFIED CUSTOMER
Diana is doing a fantastic job helping us with the services our Acuras need.
Her friendly and positive attitude are very welcoming.
Thank you.
5/25/2021
Falgun T. VERIFIED CUSTOMER
Diana was very helpful and took care of our service needs.
5/25/2021
Muhammad M. VERIFIED CUSTOMER
I took in my car for the same reason again and they said your car is fine And I know my car is not fine they need to fire there mechanic and their service people this is the worst dealership I ever been to in my entire life #BoycottMetroAcuraAMontclairCalifornia