It took longer then I expected as I waited for my vehicle at the dealership.
The waiting area was very accommodating and comfortable, I was able to get some computer work done while waiting.
8/6/2021
Gloria C. VERIFIED CUSTOMER
Thank you for being on top of everything on my car. You kept me updated and that meant a lot to me. Thank you so much!
8/6/2021
Frank B. VERIFIED CUSTOMER
Thanks
8/5/2021
Jason H. VERIFIED CUSTOMER
Diana always goes above and beyond to make sure im satisfied with my service.
8/5/2021
Edward M. VERIFIED CUSTOMER
Great service
8/4/2021
Jason H. VERIFIED CUSTOMER
It was an amazing experience Diana is the best when it comes to helping service my acura
8/4/2021
Joseph V. VERIFIED CUSTOMER
Arturo was very helpful. He made sure that my questions and concerns were addressed. A+ for service.
8/3/2021
Carmen M. VERIFIED CUSTOMER
Great service
8/3/2021
Darryl G. VERIFIED CUSTOMER
My 2020 MDX vehicle has been service at metro acura for electrical issues. Unable to identify the cause of failure, a Honda Corporation field expert was called for assistance. The expert also not able to identify cause of failure. Metro staff performed well within its expertise and the issue(s) are with Honda Quality Control and/or assembly line methodology.
8/1/2021
Thomas W. VERIFIED CUSTOMER
Shame the parts for the speaker system were not available and will wait until the two items are available. Not Diane’s fault. Not problem bringing the car back in for two items identified.
8/1/2021
Cesar V. VERIFIED CUSTOMER
Fernando was very accommodating and provided excellent customer service
7/30/2021
Larry G. VERIFIED CUSTOMER
Excellent customer service
7/30/2021
Trisha D. VERIFIED CUSTOMER
Unfortunately, I did not have a good experience. I came home yesterday and my wife informed me that the windshield wiper in the rear broke off and missing. The windshield wiper in the rear must have broke in the Acura car wash. I have to return back on Friday. My service manager was Diana
The experience was great but the broken windshield wiper in the rear was a bummer. I have to spend time driving back to get something fixed that wasn’t my fault. I know accidents happen but it would be nice to get credit or something comped by Acura. - Andrew and Tricia Dela Cruz appt was on Wednesday at 4pm
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7/30/2021
Arceli S. VERIFIED CUSTOMER
Fernando is very professional and able to answer my question regarding the Service that was done In my CAR.
Also Diana Gomez is very friendly and accommodating.The environment is clean
and spacious,Love the new Acura TLX-gold color that is on display.????????????
7/29/2021
Anthony A. VERIFIED CUSTOMER
Diana was very professional and went and explained the service that car needed
7/28/2021
Jessica G. VERIFIED CUSTOMER
My car was not returned in the condition it was received by your dealership. I sent an email an bout this and I’m tired of repeating myself. Things just so “happened” to be wrong with my car as soon as they were touched by your technicians. Look up the records.
7/28/2021
Derrick F. VERIFIED CUSTOMER
Service guy was great
7/28/2021
Edward T. VERIFIED CUSTOMER
Thanks for service and car wash
7/28/2021
Cathy F. VERIFIED CUSTOMER
Fernando is a very hard working individual!
I appreciate his work ethic & expertise