Product Specialist Arturo Baesa was very kind, accommodating, helpful , patient with our needs and demands..
He is truly a client-centered,service-oriented employee..
8/17/2021
Elizabeth M. VERIFIED CUSTOMER
Diana was a big help, very professional and courteous.
8/17/2021
Eduardo F. VERIFIED CUSTOMER
Thank you very much and appreciate your help and professionalism
8/14/2021
Ricky C. VERIFIED CUSTOMER
Great job service department and service repair technicians treating customers good will ultimately have them returning with no hesitation!!
8/14/2021
David L. VERIFIED CUSTOMER
Amazing service
8/14/2021
Kay H. VERIFIED CUSTOMER
I only take my car here because of how reliable and great the staff is. Fernando was helpful because my dad was the one who took my car and he didn’t have any issues.
8/14/2021
Steve H. VERIFIED CUSTOMER
Great service! Fast and the day loaner car made it so much easier.
8/13/2021
William F. VERIFIED CUSTOMER
Diana was very helpful and answered all my questions
8/13/2021
Charlotte M. VERIFIED CUSTOMER
I waited too long. I checked in 11:57am. Them nobody talk to me after i checked at around 2pm tfernando said about almost dione 10 more minutes. He let me sign the paper works and then did not even explain what is going on with my vehicle and what happen to multti vehicle check. And then whren i saw the paper it says he gave me back the car at 1251 what i lie. Then i waited that he said 10more mins. That is 2pm alteady i left at metro acura at 310 pm. He return my car after 3 hrs wait for a simple B1 service. I’ve been an acura costumer for a long time. This is the first time it happen to me.
8/13/2021
Arturo Q. VERIFIED CUSTOMER
Polite, professional service…..
8/12/2021
Janet H. VERIFIED CUSTOMER
oil light was left on in dashboard!
8/12/2021
Bill S. VERIFIED CUSTOMER
Diana was great! This was an unplanned visit, but she took care of the problem quickly & efficiently. Appreciate the service!
8/11/2021
Sean C. VERIFIED CUSTOMER
Diana is awesome! She is always friendly & knowledgeabke, a true professional.
8/11/2021
Miramontes-Corona A. VERIFIED CUSTOMER
Great service ! Diana was excellent, thank you.
8/11/2021
Chalaby R. VERIFIED CUSTOMER
Ticket is still open. I was informed that a manager would contact me by Monday 08/09/2021.
Phone numbers are ****-****-xxxx or ****-****-xxxx.
8/10/2021
Mariko C. VERIFIED CUSTOMER
My car was in your service department over a week. The time it took to repair was not an issue. The issue was a highly frustrating lack of communication from my service advisor. Also frustrating and inconsiderate was not being offered a loaner vehicle but rather told a loaner was not available and not being followed up with to see if I needed one. I have been a Metro Acura service customer for over 15 years and have had exceptional service up until about 3 or 4 years ago. This was, by far the worst experience I have had at Metro Acura.
8/8/2021
Efrain T. VERIFIED CUSTOMER
Horrible service experience. Will never buy another Acura vehicle
8/8/2021
Gustavo L. VERIFIED CUSTOMER
Very awesome job. 5/5
8/7/2021
John D. VERIFIED CUSTOMER
Good job
8/7/2021
Jose S. VERIFIED CUSTOMER
Excelente trato y muy responsable avisando a tiempo todo lo referente al vehiculo gracias por tan buen servicio.