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Real Reviews from VERIFIED CUSTOMERS
Natalie O. VERIFIED CUSTOMER
Waited 4 hours
11/7/2021
Richard S. VERIFIED CUSTOMER
Everything was great. Always pleased with your service.
11/6/2021
Sean G. VERIFIED CUSTOMER
Okay
11/6/2021
Travis S. VERIFIED CUSTOMER
Diana was very personable and helpful. It was a pleasure working with her!
11/6/2021
Maria M. VERIFIED CUSTOMER
Mi comentario lo quiero hacer en español. Y si estoy súper satisfecha con el servicio que tienen ahí y sobre todo el personal muy eficiente, mil gracias espero visitar muy pronto a Acura de Montclair ????????.
11/5/2021
Juan A. VERIFIED CUSTOMER
Service took too long I had an appointment @10:45 I did not receive my car till about 2:10 3+hrs for an oil change and trip inspection when I was told 1hr up to 1hr and 30min. I never had an oil change take 3+hrs
11/4/2021
Shannon H. VERIFIED CUSTOMER
I left a review????????????
11/3/2021
Armando P. VERIFIED CUSTOMER
Exelent service and friendly people ????
11/3/2021
Adriene B. VERIFIED CUSTOMER
I was very happy with the service.
11/3/2021
Vivian L. VERIFIED CUSTOMER
Excellent customer service
11/3/2021
Ralph P. VERIFIED CUSTOMER
Service manager was quick to check me in. Made sure the appropriate service was done and completed. The promised time was spot on and I received a text indicating my car was ready fir pickup.
11/2/2021
Kenneth R. VERIFIED CUSTOMER
Service was great as always. Disappointed my car couldn't be fixed in the manner I had hoped but that is not the fault of Fernando or anyone at Metro Acura.
10/31/2021
Victoria L. VERIFIED CUSTOMER
I had a nice experience, Fernando was nice and very pleasant. I liked the quick service I received.
10/31/2021
Steve R. VERIFIED CUSTOMER
I was miss quoted on services not needed, furthermore I was mis quoted twice. 1. Vehicle was not diagnosed correctly 2. Mis quoted on price 1 sales manager, 2 service reps ,and one technician later. I was able to diagnose issue myself. I am not a mechanic by the way. I went in for an oil change. I already received a full refund for services rendered. If I do receive a callback, I would like to hear from the GM or owner of this independent owned dealership. Thank you.
10/28/2021
Richard B. VERIFIED CUSTOMER
Great to deal with and kept me fully updated along the way.
10/26/2021
Raymon C. VERIFIED CUSTOMER
I had a wonderful experience Fernando was amazing and very helpful and professional. Thank you
10/26/2021
Claudette L. VERIFIED CUSTOMER
Overall excellent service
10/25/2021
Veronica A. VERIFIED CUSTOMER
I never got a text or call that my vehicle was ready. Also I felt i needed to ask for answers. I informed them about the vibration of my steering wheel. When i picked up my car he just said your car is ready. Everything is at 100. I asked about the vibration and he said the part is in back order. He didnt take the time to explain expection report. This is not the first time i get a car service there. But yes its the first time getting Fernando as an advisor.
10/24/2021
Anell M. VERIFIED CUSTOMER
Everyone was super professional and helpful.. keep up the good work! ????????
10/24/2021
Ligya K. VERIFIED CUSTOMER
Very quick and professional
10/21/2021