“Could not replicate the issue… did nothing”
Service rep was also rude. I will wait till a dry day, take a video and return to another dealership to have my issue fixed.
10/16/2022
Gabriel R. VERIFIED CUSTOMER
Brian was very professional, I the whole team, starting with the phone receptionist and lobby receptionist lady were super.
10/16/2022
Anice B. VERIFIED CUSTOMER
Excellent service! Thank you!
10/16/2022
Syed Z. VERIFIED CUSTOMER
Thanks
10/16/2022
Deepak V. VERIFIED CUSTOMER
exceptional service
courteous
punctual
clean facility
10/16/2022
Joseph R. VERIFIED CUSTOMER
I've had continuing challenges getting updates on my car's status, especially if I need my car by a certain time that I've shared with your team. I often have to call several times to find out.
I also suggest you have a better handoff process if more than one person will be attending to my appointment.
Brian is professional and knowledgeable, so I think the main improvement should be in your processes.
10/15/2022
Randall T. VERIFIED CUSTOMER
Excellent service! Thank you Jesus!
10/15/2022
Judith M. VERIFIED CUSTOMER
Wonderful service with Trent! I love my Honda!
10/15/2022
Kamela M. VERIFIED CUSTOMER
Good
10/15/2022
Erlinda M. VERIFIED CUSTOMER
Very helpful and good service.
10/15/2022
Debi W. VERIFIED CUSTOMER
As always the best. Thanks
10/15/2022
Ha K. VERIFIED CUSTOMER
Transparency in pricing services.
10/14/2022
Pallav P. VERIFIED CUSTOMER
Excellent
10/14/2022
Joel R. VERIFIED CUSTOMER
Brian was helpful, informative and willing to accommodate our restricted budget.
10/14/2022
Blanca L. VERIFIED CUSTOMER
Brian was very nice and helpful made my visits super quick and easy !
10/14/2022
Colleen V. VERIFIED CUSTOMER
Brian is excellent, good PR with customers
10/14/2022
Amanda C. VERIFIED CUSTOMER
Very satisfied with the service of my car. Brian was excellent in making sure the part for my car was in and had my car ready in about 3 hours.
10/14/2022
Ilene D. VERIFIED CUSTOMER
Mark Wiseman was friendly, knowledgeable and efficient. I was completely happy with my service experience. Yes, I would rate Mark as an EXCELLENT Honda associate.
10/14/2022
Joanne P. VERIFIED CUSTOMER
Not reason, you were so helpful and an EXCELLENT from me!!
10/13/2022
Jan H. VERIFIED CUSTOMER
Hi. I always like the professionalism from your service department!!! Everything is explained very well, and the repairs are reliable. Jesus was great today !