Coral Springs Honda Auto Repair Service

Joville provided very good customer service! I’m completely satisfied with the service! A job well done!

My experience at Coral Springs Honda was exceptional Jackie and Austin went over and beyond to make sure that all my concerns we’re taken care of in a timely manner Jackie and Austin are exceptionally professional and I trust him with every decision that needs to be made in regards to my vehicleI I will definitely be coming back with any concerns that I might have in the future as long as these two people are available

I don’t want to hold anything against Daniela but I was told it would take 2 1/2 hours to get my oil change when I had a 930am appointment. It actually took 5 hours which for an oil change is ridiculous.

Jackie was awesome. She checked my vehicle, told me what’s needed to be done, then got it done expediently. I have never had a problem with Jackie. She delivers quality with excellence. Thanks Jackie.

I (ken Robbins) brought the car in not my wife. Steven was very polite and knowledgeable. He kept me informed about the progress of my car. We have purchased 5 cars from the Coral Springs auto mall over the years and it’s because of people like David Shim and Steven De LaCruz that keeps us coming back. I asked Steven how you used the special lug nut adapters to change a tire on my car instead of telling me he took me out to the car and gave me a visual demonstration. I was impressed and I will only go to him from now on.

Great service by the Honda team

Was very satisfied with service, I have been coming to Coral Springs Honda since we move in to coral spring. Jackie has help me with my crv service, she has help with suggestions to better improve my maintenance. I feel very confident and trust her judgment and opinion. Thanks for letting me share my opinion!

Carlos did a good job doing what he was told to do by the sales department. With that said, I paid for a tow kit as part of my purchase. I explained to my salesman (Balthazar) that the tow kit was necessary for pulling my husband’s bass boat. I made it clear from the very beginning of this purchase when I told Ibrahim (my Costco rep) that if I purchased a vehicle it must have a tow kit. I was talked out of leaving to see what uhaul could offer as a post purchase add-on (Farwah and Balthazar said uhaul would install a bulky and ugly option). I paid, per my Costco membership, 50% of the cost. At NO time did anyone ever imply that my tow kit would NOT contain the electronic component. I returned to have the tow kit installed on Wednesday, April 28, and found that there was NO electronic component to my tow kit. I could not stay to resolve the issue because I had a meeting that I needed to attend. I am furious! What can one legally tow without the electronics needed for the proper turn signals and break lights???? Who in their right mind would install a trailer hitch without this critical component??? I would return this car today (within the 5 day period allowed) except I have a preplanned trip which precludes me from doing so. This is a poor representation of Honda (at least I hope it is rather than being a normal occurrence). Every trip to your car lot takes 1 hour. When I have to leave my car for service it takes 2 hours out of my day. Yesterday it cost me 2 hours AND $60 for an Uber to get back home one way, because I live just outside of your shuttle service. I spoke with a sales manager in the late afternoon and he assured me that the tow kit will be corrected. However, he explained that I would have to be patient and wait for a long time so that he could figure out how he can rectify the situation. I asked him why he couldn’t crunch the numbers BEFORE I get there because I don’t have a ton of time? To which he said he would do that - just wanted me to enjoy my vacation. I get the feeling he assuaged me just to get me past the 5 day return timing. As of this writing I am a completely dissatisfied customer. You can feel free to contact me at any time to resolve this issue. ****-****-xxxx. Sincerely pissed, Lauren G

Na

Car was ready and I wasn’t called. I was waiting at the facility.

Always will get my car serviced at coral springs honda

Aaron was a pleasure to work with. He helped me with my service needs. Got me in and out quickly. Very professional and polite.

Excellent service. Steven was very kind and helped me the whole way

Excelet

Great job

And thank you!

he's very good at what he does

I can not even fully describe how satisfied I was with my latest visit at coral springs Honda services. I went in yo mainly ask for some information on when can I best come in to get my car serviced and right away John Beaubrun was more than helpful and provided me with the help I needed and has a terrific customer service skills in which will carry him a long way with his hunger to help the customers to the best of his abilities. I was really pleased and thankful for with my recent experience and am more than likely to comeback for my next visit without a doubt. Thank you coral springs honda and John Beaubrun.

Jackie is always so happy to help. She's the reason I keep coming back to Coral Springs Honda to get my car fixed

Excellent job