Enrique is a really nice guy & very professional, he sends update on my vehicle most of the time.
Thank you
7/10/2025
Olivia A. VERIFIED CUSTOMER
I like to thank the service department. We’re taking care of my car, I was surprised to know that the tire warranty was covered, and I appreciate so much that they brought it to my attention, and I want to thank the service department very much I appreciate them Thank you.
7/10/2025
Carissa M. VERIFIED CUSTOMER
Mo did such an amazing job handling the complications with my car. He kept me informed and took care of costs that wouldn't have been fair for me to pay since they had to experiment with my car to find the problem. I felt very taken care of, which I've never been able to say about another service repair shop.
7/10/2025
Afshin S. VERIFIED CUSTOMER
Candice was fantastic! The reason I moved my service to Norm Reeves was because I experienced less than stellar service at my previous dealer. Candice was my first representative to work with at Norm Reeves and she was amazing. Very thorough, communicative, and friendly. Would highly recommend.
7/9/2025
Lisa S. VERIFIED CUSTOMER
Besides being very friendly, outgoing, and answering all my questions, Candice provided very valuable information on what the detected problem was, what work would be needed, and provided a good estimate of the time the repair work would take.
7/9/2025
Chris S. VERIFIED CUSTOMER
fast and complete service, excellent
7/9/2025
Ana R. VERIFIED CUSTOMER
Gary was extremely polite and accommodating. Had a wonderful experience.
7/9/2025
Susan B. VERIFIED CUSTOMER
Friendly, easy, fast
7/9/2025
Gregory B. VERIFIED CUSTOMER
Very good ????
7/9/2025
Manuel F. VERIFIED CUSTOMER
Fast service and good
7/8/2025
Victoria M. VERIFIED CUSTOMER
Always helpful and professional.
7/8/2025
Sky T. VERIFIED CUSTOMER
He was very helpful in answering my questions and letting me know how my service was going and when it would be completed!!
7/8/2025
Richard R. VERIFIED CUSTOMER
Gary is great. He helped me get my car serviced in a very efficient manner. He is always respectful, takes the time to listen and address my concerns.
7/8/2025
Vera A. VERIFIED CUSTOMER
Great customer service.
7/7/2025
Sandra H. VERIFIED CUSTOMER
My service was great … done fairly quickly… great service advisor Gary
7/7/2025
Margaret D. VERIFIED CUSTOMER
Service was quick and efficient.
7/7/2025
Rollin C. VERIFIED CUSTOMER
FANTASTIC SERVICE!! VERY KNOWLEDGEABLE EMPLOYEES. THANK YOU !!
7/7/2025
Ascary A. VERIFIED CUSTOMER
Easy drop off. Easy pick up
7/7/2025
Billie M. VERIFIED CUSTOMER
Check-in was quick and easy. The service took less time than I anticipated