Outstanding customer service and timely communication
9/4/2025
Sergio G. VERIFIED CUSTOMER
Great customer service
9/4/2025
Blair S. VERIFIED CUSTOMER
Gary and James did a fantastic job!
9/4/2025
Janet H. VERIFIED CUSTOMER
Gary did an excellent job. He was a pleasure to work with.
9/3/2025
Margaret B. VERIFIED CUSTOMER
The service advisor was great, I had forgotten to wear my hearing aids this morning. He was most courteous even though he had to repeat himself several times.
9/3/2025
Paul H. VERIFIED CUSTOMER
Very professional service tech ckean waiting area, timely service. Friendly overall staff
9/3/2025
Terry A. VERIFIED CUSTOMER
Everything was great with Enrique. The only thing I would ask for is better communication with updates in the car. Once Enrique knew that he was very good with the updates and even started helping me with another problem I had.
Thank you
9/2/2025
Anna S. VERIFIED CUSTOMER
Louie is very helpful and thorough, I will schedule my service with him once again.
9/2/2025
Julie R. VERIFIED CUSTOMER
Gary is an outstanding person and employee. I have had the pleasure of working with him for several years now and he has never disappointed me.
9/1/2025
Adrian G. VERIFIED CUSTOMER
Louie was very nice and professional. The car was ready faster than promised and as always you guys have a nice waiting area. I come back to Norm Reeves every time work maintenance/repairs even though it's a little far from me, kudos!
9/1/2025
George S. VERIFIED CUSTOMER
Louie is an excellent ambassador for Reeves. Thanks to Louie and thanks to Reeves Hyundai.
8/31/2025
Vincent L. VERIFIED CUSTOMER
The service was good. I just think $1000.00 to replace a door handle was an excessive amount.
8/31/2025
Lawrence A. VERIFIED CUSTOMER
The Service manager added my appointment at the last minute due to my headlights were at the wrong angle and not giving me adequate coverage. My appointment was at 7:30 on Saturday. Gary said my appointment should take an hour and a half. Gary never came out to tell me what was happening with my car. I went several times to ask him how long it would take, and he would say he would check, but he never came to the waiting room to inform me what the status was. After 2 1/2 hours, Gary was on the phone. He said he’d be right with me so I went back sat down in the waiting room another 40 minutes go by still a no-show. I go back to the counter. I see my car is parked and Gary just said go to the checkout and pick up your car. I went to the checkout area. There was no charge. They did adjust my headlamps because they were too far down facing the ground and they could not explain what caused the headlights to go out of alignment. I feel that I was an inconvenience. that’s why nobody took care of me.
8/31/2025
Wyatt B. VERIFIED CUSTOMER
Louie and the entire service team at Norm Reeves Hyundai were exceptional. I was very pleased with the service. Although there are Hyundai dealers closer to where I live, I drive the further distance to Norm Reeves Hyundai because they do a great job!
8/31/2025
Leticia D. VERIFIED CUSTOMER
100% satisfied
8/31/2025
Angelica G. VERIFIED CUSTOMER
Louie was very kind and went out of his way to help me an issue on the car.
8/31/2025
Steven A. VERIFIED CUSTOMER
Thank you for taking care of my 2022 Tucson hybrid!I love the car ????.
8/31/2025
Janice C. VERIFIED CUSTOMER
Very friendly and kept me informed on what was going on.