Cheyene was great to work with. But I left my car over night for several days for NOTHING!! He called me to tell me the part they have to order for me is back ordered and won’t be in for another MONTH. So he asked me to pick up my car and they’d call me once the part is here. What a waste of time!!
10/9/2021
Vera A. VERIFIED CUSTOMER
Cheyne Riggs was excellent.
10/9/2021
Gsa// Claudia. VERIFIED CUSTOMER
She was friendly and helpful! Extremely satisfied...
10/9/2021
Flor De. VERIFIED CUSTOMER
I never got a call that the part I ordered came in. Luckily my wife had to take her car in for a repair and asked about my part's status, so I made an appointment for the repair to happen. Needed this done before the weekend, which is now done so thank you, but please work on updating your clients in a timely manner. The part came in over the weekend and we found out on Wednesday, only because we asked.
10/9/2021
Dora O. VERIFIED CUSTOMER
Cheyne provided excellent customer service and was very communicative throughout the day. Thank you
10/9/2021
Cherie W. VERIFIED CUSTOMER
Gary was very nice and helpful.
10/9/2021
Richard C. VERIFIED CUSTOMER
Yes
10/9/2021
Megan M. VERIFIED CUSTOMER
Cheyne was fantastic! He’s friendly and knowledgeable and responsive. I do wish it didn’t take so long for service when you have an appointment. There’s no reason I should be there for 4 hours when I scheduled a time to come in. But that’s not Cheyne’s fault. I have nothing but good things to say about him.
10/9/2021
Lorena M. VERIFIED CUSTOMER
Mariela was fantastic! She says she’s get me in and out of there fast and SHE DID! Thank you!
10/9/2021
Jacqueline S. VERIFIED CUSTOMER
Cheyne was very patient with me and my car , his help was much appreciated !
10/9/2021
Hilda P. VERIFIED CUSTOMER
Gary Ohnesorgen stands out among your many pleasant service representatives. Each time I have dealt with him he has provided great service. He is very efficient, polite, professional, helpful, thorough and a pleasure to speak with. This adds to making me feel like choosing Hyundai as my car dealer was a great decision. Therefore, kudos to Gary for a job well done and to Hyundai for hiring a great employee. I hope that you will recognize Gary’s great work as well as his efforts.
Thank you.
10/8/2021
Lorraine C. VERIFIED CUSTOMER
My service person was great, but the car was still not fixed when I picked it up. They had to take it back to the technician and gave me a rental car.
10/8/2021
Stephen R. VERIFIED CUSTOMER
Very good service
10/8/2021
Ciara V. VERIFIED CUSTOMER
No contacts and multiple issues
10/8/2021
Van N. VERIFIED CUSTOMER
Cheyne Riggs was very professional and responsive. I was disappointed with the Garden Grove dealership because my car spent close to four months in service but continued to have an oil leak. Cheyne got my car diagnosed in a quickly fashion and alerted me to a workmanship error created by the prior dealership. Unfortunately I had to return to the prior dealership to get the issue fixed. I wish I didn’t have to as the service with Cheyne was superb.
10/8/2021
Ralph G. VERIFIED CUSTOMER
Sounds good I’ll be waiting
10/7/2021
Carmen C. VERIFIED CUSTOMER
I like the great service that you give to me. Thanks ????
10/7/2021
Kay A. VERIFIED CUSTOMER
Service provided was excellent!
10/7/2021
Philp M. VERIFIED CUSTOMER
Excellent service from moment I got there until my car was done. I will definitely return.
10/7/2021
Jeffrey H. VERIFIED CUSTOMER
Gary was extremely helpful! Courteous and kept me informed about the progress of the work. 5 star.