Cheyne Riggs went above and beyond my expectations today.
10/10/2021
Zheng W. VERIFIED CUSTOMER
Gary was very professional and responsible in explaining the needs of mt car.
10/10/2021
Joy J. VERIFIED CUSTOMER
She was amazing!
10/10/2021
Varinthorn "Ping". VERIFIED CUSTOMER
The service department at Cerritos Hyundai are absolutely lovely people. (The new waiting area is very nice too. You stock good got chocolate.) This wasn’t always the case. At one point I was going to transfer all my Genesis maintenance to South Bay Hyundai, but a kind, professional, attentive talk with Heman changed my mind.
10/10/2021
Alberto C. VERIFIED CUSTOMER
Great job, again guys.
….and great service. Thanks!!
10/10/2021
Kalpesh M. VERIFIED CUSTOMER
Thanks for such as nice service
10/9/2021
Jun S. VERIFIED CUSTOMER
Cheyene was great to work with. But I left my car over night for several days for NOTHING!! He called me to tell me the part they have to order for me is back ordered and won’t be in for another MONTH. So he asked me to pick up my car and they’d call me once the part is here. What a waste of time!!
10/9/2021
Vera A. VERIFIED CUSTOMER
Cheyne Riggs was excellent.
10/9/2021
Gsa// Claudia. VERIFIED CUSTOMER
She was friendly and helpful! Extremely satisfied...
10/9/2021
Flor De. VERIFIED CUSTOMER
I never got a call that the part I ordered came in. Luckily my wife had to take her car in for a repair and asked about my part's status, so I made an appointment for the repair to happen. Needed this done before the weekend, which is now done so thank you, but please work on updating your clients in a timely manner. The part came in over the weekend and we found out on Wednesday, only because we asked.
10/9/2021
Dora O. VERIFIED CUSTOMER
Cheyne provided excellent customer service and was very communicative throughout the day. Thank you
10/9/2021
Cherie W. VERIFIED CUSTOMER
Gary was very nice and helpful.
10/9/2021
Richard C. VERIFIED CUSTOMER
Yes
10/9/2021
Megan M. VERIFIED CUSTOMER
Cheyne was fantastic! He’s friendly and knowledgeable and responsive. I do wish it didn’t take so long for service when you have an appointment. There’s no reason I should be there for 4 hours when I scheduled a time to come in. But that’s not Cheyne’s fault. I have nothing but good things to say about him.
10/9/2021
Lorena M. VERIFIED CUSTOMER
Mariela was fantastic! She says she’s get me in and out of there fast and SHE DID! Thank you!
10/9/2021
Jacqueline S. VERIFIED CUSTOMER
Cheyne was very patient with me and my car , his help was much appreciated !
10/9/2021
Hilda P. VERIFIED CUSTOMER
Gary Ohnesorgen stands out among your many pleasant service representatives. Each time I have dealt with him he has provided great service. He is very efficient, polite, professional, helpful, thorough and a pleasure to speak with. This adds to making me feel like choosing Hyundai as my car dealer was a great decision. Therefore, kudos to Gary for a job well done and to Hyundai for hiring a great employee. I hope that you will recognize Gary’s great work as well as his efforts.
Thank you.
10/8/2021
Lorraine C. VERIFIED CUSTOMER
My service person was great, but the car was still not fixed when I picked it up. They had to take it back to the technician and gave me a rental car.