I was generally satisfied with services provided by Mariela Valdez. She was very kind and responsive to my concerns. One area I was very disappointed was the miscommunication about the parts received. She asked me to schedule an appointment as two parts ordered were received. However, only one part was received and I have to visit the dealer one more time to resolve the second issue. I am living 30 miles away. So I would recommend the dealership check the accuracy of parts received to avoid any inconvenience. Thanks.
8/30/2022
Tak J. VERIFIED CUSTOMER
Good thank you
8/29/2022
Evelyn R. VERIFIED CUSTOMER
I appreciate Christian’s help with my last service appointment. He is very knowledgeable and attentive. Kept me informed on the status of my vehicle and explained everything to me thoroughly.
8/29/2022
Gary H. VERIFIED CUSTOMER
Working with Kyle was a breeze!
8/29/2022
Elvera G. VERIFIED CUSTOMER
Enrique was professional, efficient, and friendly. Although, not having my car was stressful, working with Mr. Almaden was a positive experience.
Thank you
I tried to give him a too but he would not receive it.
The rest of the team should also be.commended, for their honesty and accuracy
I'm in good hands with your dealership and I will share this experience with friends and family,
God is Good!
May your dealership continue to be a blessing in our time of need, in Jesus name, amen.
8/28/2022
Jisun L. VERIFIED CUSTOMER
Kyle was always kind, and I also felt more comfortable, with Brandon No helping interpretations.
I was satisfied Hyundai service process overall.
8/28/2022
Jorge E. VERIFIED CUSTOMER
Everything was good except for the wash machine was not working so I didn’t get my car wash
8/28/2022
Carol S. VERIFIED CUSTOMER
Thank you for getting the job done
8/28/2022
Soo L. VERIFIED CUSTOMER
Thank u! Cheyne was the best, he deserves a raise.
8/28/2022
James W. VERIFIED CUSTOMER
Service rep was helpful. However mechanic was not able diagnose steering issue on 2015. Sonota under Extended Warranty Notification TXXO.
8/27/2022
Susan Y. VERIFIED CUSTOMER
Gary was very transparent about everything. And kept me informed of vehicle. Great job Gary
8/27/2022
Edgar J. VERIFIED CUSTOMER
Paul is awesome! I look forward to filling out that survey. Thank you to the entire Hyundai family.
8/27/2022
Francis C. VERIFIED CUSTOMER
Miss the complementary wash
8/27/2022
Melissa P. VERIFIED CUSTOMER
Enrique was great however the oil change was not complete. They did not refill the window washing fluid or wash the car.
8/27/2022
Nya M. VERIFIED CUSTOMER
Enrique always exceeded my expectation of quality service. He goes above and beyond to satisfy his customer. Thank you so much for your hard work Enrique!!