I went in for 4 wheel alignment, when I got home I looked at receipt and print out of alignment but it looks like the front left wasnt aligned or fixed because before alignment left front was in red and after alignment front left is still red not green as if it were aligned or fixed.
11/13/2022
Joy H. VERIFIED CUSTOMER
He was extremely helpful and accommodating. Due to the long wait he gave us the option to go to a restaurant he recommended and order our ride. We greatly appreciated it and he ensured my car was well taken care of as well. Best service I have received while going there.
11/13/2022
Lumas G. VERIFIED CUSTOMER
Very disappointed in your phone service when I tried calling.
After many attempts your phone system failed the test of customer friendly.
My service rep was excellent and provided me with the best of service.
11/12/2022
Princess D. VERIFIED CUSTOMER
Thank you for delivering high class customer service !
11/12/2022
Carlos C. VERIFIED CUSTOMER
Good service and good attetion
11/12/2022
Victoria L. VERIFIED CUSTOMER
Cheyne was very friendly, knowledgeable and professional.
11/12/2022
Andrew D. VERIFIED CUSTOMER
Great service!
11/12/2022
Sandra H. VERIFIED CUSTOMER
Very professional service and the advisor was great …..work was done fast so I could wait ….had coffee and watched tv …..very comfortable waiting area …very happy with Norm Reeves Hyndai overall ….great job !
11/11/2022
Aba P. VERIFIED CUSTOMER
We came in to get her brakes checked as it was squeaking. We were not contacted for the entire day by customer service regarding the issue with break. We ended up calling around 4:00 p.m. at which point customer service told us that they could not replicate the issue so he could leave the car on another night or pick up the car. This was not communicated to us rather customers/we have to call to find this out. We decided to leave the car another night for team to work on the breaking issue. Next morning. We were told that we would be contacted by 10:00 a.m. again, we were not contacted all day. We ended up calling around 3:00 p.m. to find out that technician could not replicate breaking issue and they could not further help us. Hence car was ready for pickup. Both of these days we were not contacted rather we had to call to find out the status of her car. I find this extremely inappropriate and disservice to loyal customers.
11/11/2022
Eung C. VERIFIED CUSTOMER
Good
11/11/2022
Angelica M. VERIFIED CUSTOMER
Very happy with the service I received. It was very easy!
11/11/2022
Carmichael L. VERIFIED CUSTOMER
My service rep Cheyne Riggs was fantastic. He provided great service and was very responsive to my needs. Cheyne is an outstanding service rep who should be recognized for all he does.
11/11/2022
Dominique G. VERIFIED CUSTOMER
I did not receive an update, I had to call and ask for an update. I let the service team know that i would be there later that evening but when I got there I waited about 20 mins to get my vehicle because it was at another lot. They knew I was coming later that evening, they should have had my car ready.
11/11/2022
Linda E. VERIFIED CUSTOMER
Of course, I already left a Yelp review and I am more than happy to leave another one. Paul is the perfect example of customer service. I hope you all know what you have in him which is a great representation for Hyundai.
11/10/2022
Julio A. VERIFIED CUSTOMER
Good job
11/10/2022
Anna Marie. VERIFIED CUSTOMER
First off.. Mary was so courteous and friendly from the time we dropped of the car for service and when we came and picked up the car after services were completed...she is truly an asset to the company....I will definitely return to this location for any future services ai may need...and possibly purchase a new car next year!!!!
11/10/2022
Lisamarie G. VERIFIED CUSTOMER
I waited three hours only to be told that a part had to be ordered and I would have to come back and wait another two or three hours. Then, I was told that my car had been taken off site and I would have to wait for it to come back. When I asked why that happened the reply was, “Oh, those technicians.” Not happy.
11/9/2022
Antonio G. VERIFIED CUSTOMER
Great professional people
11/9/2022
Simone L. VERIFIED CUSTOMER
They claimed to have washed my car and all they did wish me the dirt from the evening light rain. This is not the first time… They never wash my car properly. Service, in terms of mechanics, I suppose they’re good, I have no way of knowing. Gary was very sweet and mannered.
11/9/2022
Lissette B. VERIFIED CUSTOMER
I would like to thanks Paul for the great service plus the technician good job
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