Earlier within the day I requested for information on my receipt and why I wasn't showing that I was charged on my receipt for a transmission and I attempted to communicate with the norm Reeves team and no I've reached out to me to give me a call to let me know why I was in charge with the transmission service
3/12/2024
Carlos C. VERIFIED CUSTOMER
She was very attentive and cordial, she helped me with everything I needed.
3/12/2024
Rosanne H. VERIFIED CUSTOMER
Juan was excellent. I could NOT be happier with the service. I am EXTREMELY satisfied with the service and consideration. Thsnk you.
3/12/2024
Dinah A. VERIFIED CUSTOMER
She was welcoming and explained whatever was necessary to be done.She also tried to help out on a late queery which has to be rescheduled some other time.Very much grateful for her help
3/11/2024
Marycel C. VERIFIED CUSTOMER
Juan Gallegos is thorough and pleasure to work with.
3/11/2024
Andrew G. VERIFIED CUSTOMER
Moe was absolutely AWESOME. In fact, the whole team was. Very professional and got me in and out in less than an hour. The waiting area is extremely nice and the hot coffee was great. I’m never buying a car from another dealer or getting my car serviced anywhere else. This team is too notch!
3/11/2024
Joan W. VERIFIED CUSTOMER
I took a tram to the mall while my car was being serviced.
When it was time for me to return to pick up my car, I was stranded there for over an hour because the tram stopped running, due to mechanical
difficulties. When it didn’t come, I called Hyndai
I left several messages and didn’t get a call back. I did get texts saying
he was sorry for the inconvenience. After sitting
in the sun, waiting for over an hour and continually calling, I reached a woman who said she would get in touch with someone. I received a text saying that the team wasn’t coming, and he was so sorry for my inconvenience. No offer for anyone to pick me up. It did say, however that I could pay my bill right then online. I’m 80 years old, and I think Hundai’s treatment of me was brutal.
3/11/2024
Antione N. VERIFIED CUSTOMER
Awesome job
3/11/2024
Linda T. VERIFIED CUSTOMER
Service was done extremely fast. Great customer service as always.
3/11/2024
Liz D. VERIFIED CUSTOMER
Mohamed was very nice and extremely helpful and kind
3/11/2024
Rolando A. VERIFIED CUSTOMER
Everything was great, process was very well explained, eta was given of 2hrs and car was ready in 2hrs, so that was great
Left completely satisfied
3/11/2024
George S. VERIFIED CUSTOMER
He was excellent. I really appreciated his patience, caring and interest in my car. He was outstanding. I felt very comfortable with his service. Hope I can get him again for my next service. Thank you!
3/10/2024
Rickie H. VERIFIED CUSTOMER
Excellent service 5 stars.Thank you!
3/10/2024
Julie H. VERIFIED CUSTOMER
He was professional, knowledgeable, and friendly. Time estimate was accurate.
3/10/2024
Don H. VERIFIED CUSTOMER
All good
3/10/2024
Lora P. VERIFIED CUSTOMER
Mo is awesome!
3/9/2024
Roland M. VERIFIED CUSTOMER
thank you very much Juan Gallegos for the awesome service.. Juan is always on top of what he does, he treats customers very well and explains everything in detailed.. He answers all questions asked, and he is very knowledgeable on what he does.. ill give Juan a 10 stars!!
3/8/2024
Carolina M. VERIFIED CUSTOMER
Moe was extremely helpful and knowledgeable about all the questions asked. He answered all and was commutative throughout the whole process by updating where my vehicle status was. I really appreciate his help. Extremely professional.
3/8/2024
Emily B. VERIFIED CUSTOMER
Appreciated explanation of work that was needed especially reason why motor oil brought was wrong.
3/8/2024
Jun P. VERIFIED CUSTOMER
After leaving my car to repair, the pick-up service was perfect. My wife and I were really happy. Thank you.