Yes I was Candice was very informent with explaining aii the techs recommendations.very humble
11/18/2024
Mark A. VERIFIED CUSTOMER
Fantastic!!!!!
11/17/2024
Cherie B. VERIFIED CUSTOMER
Very nice young man gave me time but the car was ready before. Thank for the good and prompt service.will make him the one i ask for. He kept me informed.
11/17/2024
Tommie D. VERIFIED CUSTOMER
Juan is amazing a great service representative communicate well with the consumer I value his professionalism and I trust his integrity. Mr.Dirks
11/17/2024
Rodney H. VERIFIED CUSTOMER
For my service, I was told i was getting a re-manufactured engine, but while I'm grateful the service was under warranty, my car still has the same rumble-causing dip in RPM's. This makes me ask what was replaced exactly...?
11/16/2024
Kurt A. VERIFIED CUSTOMER
Juan went above and beyond what is expected. He was very knowledgeable and knows the product. He is an asset to Norm Reeves Hyundai.
11/16/2024
Michael William. VERIFIED CUSTOMER
Professional listened to my concerns great follow up.
Thanks
11/16/2024
Audra F. VERIFIED CUSTOMER
Enrique went above and beyond! He was amazing!
11/16/2024
In Y. VERIFIED CUSTOMER
Thank you
11/16/2024
Khoi P. VERIFIED CUSTOMER
Juan is probably the best service advisor I've worked with. He is knowledgeable, respectful and has excellent customer service. I will only get service from this dealer.
11/16/2024
Lydia L. VERIFIED CUSTOMER
I was quite upset when I found out that at 40,000 the iconic5’s maintenance fees were quite high. Moe was able to calm me down and take down all of my feedback with a calm presence and give me towards the right direction.
11/16/2024
Jose P. VERIFIED CUSTOMER
My car is still leaking coolant they have changed several parts and charged labor on every service and my car is still leaking coolant. At this point am just tired and frustrated.will have to bring my car again for a fourth time in the last 2 months
11/15/2024
Julie T. VERIFIED CUSTOMER
They went over an above
11/15/2024
Carmax Duarte. VERIFIED CUSTOMER
Exceptional
11/15/2024
Helen . VERIFIED CUSTOMER
Mr. Ramos was professional, knowledgeable, and personable. He exceeded my expectations. I was very pleased with my experience. Louie is an Excellent representative of Norm Reeves Hyundai. He gained my trust and therefore my future business. Thank you.
11/15/2024
Garth S. VERIFIED CUSTOMER
Good experience
11/15/2024
Sidney H. VERIFIED CUSTOMER
My vehicle was held for 24 hours and was not fixed, was brought in for brake service and was sent to a different mechanic for an alignment , neither of which were preformed.